Nutra Now costumer service they charged two items that I did not order. called custmor service ask for refund Boulder Colorado

I contacted Nutra because I did not order any thing from them.  they were charging mr for two items $ 69.93 and 79.96. I was told refund was made. on monday I checked they had not sent a refund to my bank. on tuesday 01/22/2018 i was issued two refunds one for $ 69.93 and 79.96. then they recharged me $ 79.96. When I called tonight 01/23/2018 i told them that they had recharged me. they started giving me a rash of crap. telling me I couldn't read a bank statement. This was plain and simple  RETALATION.