Report: #943558

Complaint Review: Ocwen Loan Servicing LLC

  • Submitted: Wed, September 19, 2012
  • Updated: Sun, February 10, 2013
  • Reported By: Unhappy Oklahoma Ocwen Customer — Oklahoma City Oklahoma United States of America
  • Ocwen Loan Servicing LLC
    1661 Worthington Road, Suite 100
    West Palm Beach, Florida
    United States of America

Ocwen Loan Servicing LLC If ANYONE Files a Class Action Lawsuit Against Ocwen Please Contact Me. West Palm Beach, Florida

*General Comment: Ocwen is a ripoff

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We refinanced our House several years ago. Our Mortgage Company has changed hands 3 or 4 times since we first obtained the loan. Everyone that held the Mortgage of our Home, PLAYED THE GAME BY THE SAME RULES. Not Ocwen, they made their own rules, and the rules are nothing like they were with all the other Mortgage Companies that bought our loan.  Ocwen changed them, and they weren't what we signed up for.

Ocwen bought our First Mortgage and our Second Mortgage with the intention of Foreclosing on our loan!  It has been a nightmare since Ocwen bought the note on our house.  They changed our Due Date, and only allows a window of 1 day to pay your payment or they start accessing tons of interest charges and late fee's.  I don't remember ever receiving anything telling us that they changed our due dates, and that they were going to charge a huge Late payment Charge if our loan wasn't paid ON THE FIRST!  

I don't even get my check until the 3rd, so I can never pay the payment on time, and with all the interest and late fee's they charge, it's hard to catch up.  Then my husband got injured at work, and I couldn't find one person I could understand when I called Ocwen.   Has OCWEN changed the terms of your Mortgage after buying it from your previous Lender?

Our loan will be paid off in less than 4 years, and Ocwen keeps raising out house payment almost monthly. If our payment if late one day Ocwen tries to foreclose on our house. We get about 30 pieces of mail each month from them. We also receive documents about every 3 or 4 months that require a Signature, and they are filled with threats, about our payment not being paid on the 1st.... It is considered late if received on the 2nd and you will be charged $10.00 to make an online payment. All of the previous Mortgage Companies that owned our loan required us to make a payment by the 15th of the month. Ocwen requires us to make the payment by the 1st or we access hundreds of dollars in interest and late fee charges.

Ocwen changed the rules and didn't let us know anything about it. ONLY BECAUSE THEY WANT TO FORCE US INTO FORECLOSURE! My husband suffered a serious accident at work and had to have major surgery. He has worked for the same company for almost 35 years and has never taken off a day sick, and has never been injured on the job before. But I contacted Ocwen and they demanded their payment or they would foreclose on the house.

I sent them a letter telling them thaty our payment would  be late because we had to wait for his Workman's Comp to catch up with his date of injury. You can't call them, NO ONE THAT WORKS THERE SPEAKS ENGLISH, or speaks it well enough for you to understand what they are saying. I have never been able to speak to someone I could understand, ever, ever, ever! HOW CAN THEY CHANGE THE RULES OF OUR MORTGAGE AFTER ALL THESE YEARS?

Anyone want to enter into a Class Action Against Ocwen? I do, so if someone gets and attorney, let me know
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This report was posted on Ripoff Report on 09/19/2012 12:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Ocwen is a ripoff

AUTHOR: naomi - (United States of America)

I too have a mortgage with Ocwen and they are threatening forclosure on my house as well. i got a letter last Saturday saying that i was almost 1900 past due. then i get another letter 5 days later now i am almost 4000 past due. the late charges jumped to double in less than a week. i called them and told them that we were having issues with the house and that our heating and ac does not work electrical wiring is shot. we have to unplug everything just to plug something in. the guy was really rude and said so what thats not our problem.. i was like ok but yet u want to take our house?

i haven't been able to work since may due to an injury and they bump our mortgage up to $1000. we paid them over 350 a few yrs ago  to keep them from raising it to 900. they refuse to help us and from the complaints that i have seen on here i see why. they are greedy and very money hungry and have no soul when people fall on hard times but yet they are quick to foreclose? I have never been behind on my payments at all but attaching the late charges and other finance charges when our mortgage was sold to them is unfair. our mortgage has been sold before and not one time did we have to pay fees.

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