• Report: #408998
Complaint Review:


  • Submitted: Wed, January 07, 2009
  • Updated: Wed, January 07, 2009

  • Reported By:Colorado Colorado
PO Box 785052 Orlando, Florida India

OCWEN Loan Modification From Ocwen - Very Very Terrible Service !!!! Orlando, Florida

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I recently was approved for a loan modification from Ocwen. They requested I put down a down-payment for "X" amount, but needed for me to sign a "loan modification agreement" first before I pay this down-payment. They mention I should recieve this "loan modification agreement" within 7 to 10 business days. I wait and wait and still no "loan modification" in the mail. I call and let them know I've not received the "loan modification agreement", so they said they will go ahead and re-mail the "loan modification agreement".

Till this day 10 business days have passed and I have not received this "loan modification agreement" by mail so I called back the second time and told them just to e-mail it to me instead, this was just getting ridiculous. The "loan modification" was supposed to have already been signed and sent (faxed) back by a specific date. Now that I've printed it from the email, I call Ocwen to notify I recieved the "loan modification agreement" by email "FINALLY" and they told me its too late to send it in...."what kind of crap is that !"

* This company is terrible all together, customer service is terrible / they have a "I dont care about you" type of atitude. They just do NOT understand and care. I've had Countrywide in the past, there customer service were pretty sharp compared to these knuckle-heads.....

* The Feds Need To Shut This Company Down - Too Much Bad Is Coming From This Company And VERY Low Confidence w/ Among Its Customers/Consumers !

Colorado, Colorado

This report was posted on Ripoff Report on 01/07/2009 12:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ocwen/orlando-florida-32878/ocwen-loan-modification-from-ocwen-very-very-terrible-service-orlando-florida-408998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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