Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #209371

Complaint Review: MySpace.com - Santa Monica California

  • Submitted:
  • Updated:
  • Reported By: Union County New Jersey
  • Author Confirmed What's this?
  • Why?
  • MySpace.com 1333 Second St,, Santa Monica, California U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My daughter signed up on "MySpace.com" in June to locate a few high school friends. She had tried to remove her page and couldn't do so. She did contact the cons at MySpace and they did something to remove her e-mail address, but left her page up! Everyone can see her photo, which is what she doesn't want! ...and before you go questioning the photo, it's not revealing, not disgusting and nothing that any parent would be upset to see.

We have both made NUMEROUS attempts to contact this fraud of a company both by e-mail and telephone. E-mails go unanswered and phone calls were a complete waste of my time. No matter what time of day you are calling, you CANNOT speak to anyone. I have tried every prompt there was at their number: 310-917-4920 each one giving a recording that they are unavailable, but then you can't leave a message! The one voicemail I was able to leave a message was for sales and that went unanswered!

A certified letter will be issued to them this week, notifying them of an impending lawsuit to their practices.

PLEASE PROTECT YOURSELF AND YOUR CHILDREN! DO NOT WELCOME MYSPACE.COM into your computer or lives!

Mom
Union County, New Jersey
U.S.A.

This report was posted on Ripoff Report on 09/04/2006 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myspacecom/santa-monica-california-94101/myspacecom-ripoff-con-artist-fraud-santa-monica-california-209371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
9Consumer
0Employee/Owner

#9 Consumer Suggestion

Corporate phone/fax

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, June 29, 2007

MySpace corporate numbers (in california)

Customer service:310-969-7400
Fax: 310-394-4180

Be firm - your gonna have to explain the situation calmly. You need to get thru to someone in their tech support area to have the account shut down and deleted.

We spent about 15 minutes on the phone.

If they won't do it - write a letter and FAX it to them! then follow up with a certified, return receipt requested, letter.

Respond to this report!
What's this?

#8 Author of original report

Phone number?

AUTHOR: Anne - (U.S.A.)

POSTED: Sunday, June 17, 2007

Robert,
I have tried to call, but continuously get voice mails that I cannot leave a message on.
I'm glad that your fiance was able to correct her situation and I thank you for validating one of the problems with myspace.

Respond to this report!
What's this?

#7 Consumer Suggestion

Call MySpace.com

AUTHOR: Robert - (U.S.A.)

POSTED: Saturday, June 16, 2007

My fiance had a similar problem - she took my advice and the page was gone within 2 hours.

YOU - the mother - call myspace.com via telephone. Explain to them that you're the Mother and that you want your MINOR child webpage permanantly deleted immediately. Further, state that she is not to have a myspace account as long as she's a minor and resides in YOUR HOUSE using YOUR INTERNET CONNECTION.

MySpace deleted her son's webpage and ACCOUNT within 2 hours!

Good Luck!

Respond to this report!
What's this?

#6 Consumer Comment

HA

AUTHOR: Ryan - (U.S.A.)

POSTED: Saturday, June 16, 2007

This is funny. Your daughter shouldn't have made a myspace, yet alone post a picture. Good choices my friend.

Respond to this report!
What's this?

#5 Consumer Suggestion

Delete the photo yourself

AUTHOR: Jennifer - (U.S.A.)

POSTED: Wednesday, January 10, 2007

In addition to the other suggestions mentioned, your daughter can log into her account, go to edit/upload photos, and there is a button to delete pictures. I enjoy myspace, as a 30 year old I have reconnected with a lot of long lost friends. Since it is a free service, you are not out any money, so it can't be a ripoff. I do know that it IS possible to delete your own account as well.

Respond to this report!
What's this?

#4 Consumer Suggestion

Put her page on private

AUTHOR: Ginger - (U.S.A.)

POSTED: Wednesday, January 10, 2007

She can have her page set on private. That way only her friends can view the page.

I don't understand why it is so difficult to cancel her account. I had no trouble doing it. You cancel on their web site, then you would receive a confirmation email for you to confirm the cancellation, then that's it.

Respond to this report!
What's this?

#3 Consumer Suggestion

You do not have a case!

AUTHOR: Blanca - (U.S.A.)

POSTED: Saturday, October 07, 2006

I do not work for MySpace, I do not like MySpace. What I am posting below is common sense.

What did your daughter do to close her account? If her page is still up, obviously, she did not close the account properly. Has she tried logging back in to the site? This is not rocket science.

Why does she suddenly not want her picture up anymore? Why didn't she take the pictures down BEFORE closing her account? Again, this is common sense for anybody who knows how to use the Internet.

In any event, NOTHING THAT APPEARS ON THE INTERNET AT ONE POINT IN TIME IS PERMANENTLY DELETEABLE. Your daughter needs to take responsibility for her actions and acknowledge that ONCE something is on the Internet, it is ALWAYS on the Internet, and harassing phone calls to MySpace, law suits, etc., none of that is going to get her picture permanently off of cyberspace. It may not be accessible as easily, but it will ALWAYS be floating around out there somehwere on SOMEBODY'S network.

Before you go calling a bunch of nerdy computer programmers "cons", and in lieu of hiring a lawyer, perhaps you need to buy your daughter a copy of "Internet for Dummies". It's NOT that difficult to delete a MySpace account, but it is next to impossible to permanently delete something from the WWW. You do not have a case.

Respond to this report!
What's this?

#2 Consumer Suggestion

You do not have a case!

AUTHOR: Blanca - (U.S.A.)

POSTED: Saturday, October 07, 2006

I do not work for MySpace, I do not like MySpace. What I am posting below is common sense.

What did your daughter do to close her account? If her page is still up, obviously, she did not close the account properly. Has she tried logging back in to the site? This is not rocket science.

Why does she suddenly not want her picture up anymore? Why didn't she take the pictures down BEFORE closing her account? Again, this is common sense for anybody who knows how to use the Internet.

In any event, NOTHING THAT APPEARS ON THE INTERNET AT ONE POINT IN TIME IS PERMANENTLY DELETEABLE. Your daughter needs to take responsibility for her actions and acknowledge that ONCE something is on the Internet, it is ALWAYS on the Internet, and harassing phone calls to MySpace, law suits, etc., none of that is going to get her picture permanently off of cyberspace. It may not be accessible as easily, but it will ALWAYS be floating around out there somehwere on SOMEBODY'S network.

Before you go calling a bunch of nerdy computer programmers "cons", and in lieu of hiring a lawyer, perhaps you need to buy your daughter a copy of "Internet for Dummies". It's NOT that difficult to delete a MySpace account, but it is next to impossible to permanently delete something from the WWW. You do not have a case.

Respond to this report!
What's this?

#1 Consumer Suggestion

You do not have a case!

AUTHOR: Blanca - (U.S.A.)

POSTED: Saturday, October 07, 2006

I do not work for MySpace, I do not like MySpace. What I am posting below is common sense.

What did your daughter do to close her account? If her page is still up, obviously, she did not close the account properly. Has she tried logging back in to the site? This is not rocket science.

Why does she suddenly not want her picture up anymore? Why didn't she take the pictures down BEFORE closing her account? Again, this is common sense for anybody who knows how to use the Internet.

In any event, NOTHING THAT APPEARS ON THE INTERNET AT ONE POINT IN TIME IS PERMANENTLY DELETEABLE. Your daughter needs to take responsibility for her actions and acknowledge that ONCE something is on the Internet, it is ALWAYS on the Internet, and harassing phone calls to MySpace, law suits, etc., none of that is going to get her picture permanently off of cyberspace. It may not be accessible as easily, but it will ALWAYS be floating around out there somehwere on SOMEBODY'S network.

Before you go calling a bunch of nerdy computer programmers "cons", and in lieu of hiring a lawyer, perhaps you need to buy your daughter a copy of "Internet for Dummies". It's NOT that difficult to delete a MySpace account, but it is next to impossible to permanently delete something from the WWW. You do not have a case.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now