Report: #176038

Complaint Review: Orbitz

  • Submitted: Mon, February 13, 2006
  • Updated: Mon, February 13, 2006
  • Reported By: Tucker Georgia
  • Orbitz

    U.S.A. Ripoff Won't refund fees Internet

Show customers why they should trust your business over your competitors...

I booked travel to Philadelphia, PA from Atlanta, GA for February 11, 2006. Due to the historically bad snow storms in that part of the country the airline cancelled the flight and refunded my ticket.

I contacted Orbitz to refund the Orbitz booking fee because of the weather and they told me that their fees were non-refundable. I attempted to explain that my flight was to attend a funeral and that did not matter to them.

To make matters worse, their customer service is horrendous. They use an off-shore outfit on the island of Mauritious (SP?) and the people could barely speak English. Shame on Orbitz!

Tucker, Georgia
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/13/2006 11:20 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.