• Report: #176038
Complaint Review:


  • Submitted: Mon, February 13, 2006
  • Updated: Mon, February 13, 2006

  • Reported By:Tucker Georgia
Internet U.S.A.

Orbitz.com Ripoff Won't refund fees Internet

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I booked travel to Philadelphia, PA from Atlanta, GA for February 11, 2006. Due to the historically bad snow storms in that part of the country the airline cancelled the flight and refunded my ticket.

I contacted Orbitz to refund the Orbitz booking fee because of the weather and they told me that their fees were non-refundable. I attempted to explain that my flight was to attend a funeral and that did not matter to them.

To make matters worse, their customer service is horrendous. They use an off-shore outfit on the island of Mauritious (SP?) and the people could barely speak English. Shame on Orbitz!

Tucker, Georgia

This report was posted on Ripoff Report on 02/13/2006 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/orbitz/internet/orbitzcom-ripoff-wont-refund-fees-internet-176038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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