Report: #176038

Complaint Review: Orbitz

  • Submitted: Mon, February 13, 2006
  • Updated: Mon, February 13, 2006
  • Reported By: Tucker Georgia
  • Orbitz

    Internet
    U.S.A.

Orbitz.com Ripoff Won't refund fees Internet

Show customers why they should trust your business over your competitors...

I booked travel to Philadelphia, PA from Atlanta, GA for February 11, 2006. Due to the historically bad snow storms in that part of the country the airline cancelled the flight and refunded my ticket.

I contacted Orbitz to refund the Orbitz booking fee because of the weather and they told me that their fees were non-refundable. I attempted to explain that my flight was to attend a funeral and that did not matter to them.

To make matters worse, their customer service is horrendous. They use an off-shore outfit on the island of Mauritious (SP?) and the people could barely speak English. Shame on Orbitz!

Scott
Tucker, Georgia
U.S.A.
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This report was posted on Ripoff Report on 02/13/2006 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/orbitz/internet/orbitzcom-ripoff-wont-refund-fees-internet-176038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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