Report: #770510

Complaint Review: OrthoWhite

  • Submitted: Mon, August 29, 2011
  • Updated: Mon, August 29, 2011
  • Reported By: MariaAzucena — Tyrone New Mexico United States of America
  • OrthoWhite
    22100 E. 26th Avenue
    100 Aurora, Colorado
    United States of America

OrthoWhite BellaClear Free offer Scam on web and automatic enrollment in program with CCard charges not authorized 100 Aurora, Colorado

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 On July 27, I recieved an offer on my computer for a teethwhitening product for $1.00,  Actually, one needed two products at $!.00 each for trail.  In good faith, I gave my creditcard number and some time later was called by my card company to verify the $1.00 charge.

A few days later, I revieved the packages from the two companies.  I had been led to believe that they were two different companies, but upon investigation today, I find that they share the same address.
I never used the product.  Including an addition packet that I recieved.
I left on vacation and upon my return find  a charge of $78.41 from BellaClear on 8/04/2011 and one from OtherWhite for $68.41 on 08/09/2011.

I called the telephone number for BellaClear and was told that I had agreed that upon receipt of the merchandise unless I canceled, I would automatically be enrolled in a monthly program.  The first month's package had been sent, as there was not cancellation.  I, never enrolled in such program and this information had not been made clear,
However, the representative stated that upon returning the merchandise, which I will do immediately, I would be given arefund of $60.00.

I, then contacted OrthoWhite for an explanation of their charge.  Basically, I recieved the same explanation.  This representative said that I had been informed via e-mail and upon no response was signed into the program.  I have NEVER agreed to this.  I feel that this a scam.  I did not have this e-mail in my computer upon my return.  How would it be possible for me to accept such an agreement? 

The OrthoWhite said that there would not be any refund of any kind that this is a binding contract.
Her tone was one of intimidation.  I asked for the Corporate Quarters address and was given the that of  BellaClear. I asked for the President or Director of the Company and she did not know who headed the company.  Asking for her supervisor, she gave the name Mr. French and I have attempted several times to reach him today and have been unsuccessful.

I am insensed that offers of this kind are coming into my computer to scam innocent persons into giving our credit card numbers and signing on to charges of which we were not clearly informed.

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This report was posted on Ripoff Report on 08/29/2011 11:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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