• Report: #1009582
Complaint Review:

Payless Car rental

  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013

  • Reported By: Jdoc — Seattle Washington United States of America
Payless Car rental
Phoenix Airport Phoenix, Arizona United States of America

Payless Car rental High pressure Sale with false claims Phoenix, Arizona

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Booked a compact car online with Expedia.  All good until I went to get to get thecar after my flight arrived in Phoenix.  Agent was rude.  Claimed there was a new Arizona law requiring proof of insurance ( I've never had that request nor claim before at the Phoenix airport car rental agencies).  When I showed my expired insurance card agent reluctantly accepted the card.  Then he put a high pressure sales to get their agency gas fill-up plan.  I told him I always top off the tank before I return it.  He insisted I take the agency plan.  I said no.  He then said, "then produce a current insurance card."  I bid the agent a hearty good by and went to Enterprise where the agent said there is no such law and was given an upgrade for the same rate with no request for a current proof of insurance card.

This report was posted on Ripoff Report on 02/05/2013 09:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/payless-car-rental/phoenix-arizona-/payless-car-rental-high-pressure-sale-with-false-claims-phoenix-arizona-1009582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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