Report: #87737

Complaint Review: Pep Boys - Baton Rouge Louisiana

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Ripoff Report is Xcentric Ventures

Submitted: Thu, April 15, 2004
Updated: Thu, April 15, 2004
Reported By: — Baton Rouge Louisiana

Author Not Confirmed

Why?

Pep Boys 9704 Airline Baton Rouge, Louisiana U.S.A.

Phone: 225-9276233
Web:
Category: Auto Parts

Pep Boys ripoff refuses to refund money on WRONG PART sold to me with receipt proving the purchase!!! Baton Rouge Louisiana

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About a week or so ago, I went to the Baton Rouge Pep Boys to get a part for my AC in my car. I didn't realize it was the wrong part until I got home (which is like two minutes from the store) and went to take it back.

The part I needed they DID NOT stock. When I went to the counter to get a refund, the clerk said that it had to be in its original package. Well...duuuh! The packaging was destroyed when I opened it. I had not intended on getting a refund, just THE RIGHT PART.

The clerk ran me up not 10 minutes prior to my return. She KNEW full well that I bought that part from thier store.... HELL, no one else, save for the dealership, sells it!

It was only $8.99 + tax but it's the principle thing... and that fact I have a part I CAN'T use.

Jason
Baton Rouge, Louisiana
U.S.A.

This report was posted on Ripoff Report on 04/15/2004 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys/baton-rouge-louisiana-70815/pep-boys-ripoff-refuses-to-refund-money-on-wrong-part-sold-to-me-with-receipt-proving-the-87737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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