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Report: #1180621

Complaint Review: Precise Auto Protection - Azusa California

  • Submitted:
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  • Reported By: Gene — Potomac Maryland
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  • Precise Auto Protection 751 W. 9th Street Azusa, California USA

Precise Auto Protection Won't Refund after Contract Cancellation Azusa California

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I am the same position as has been describe in several previous Rip-Off Reports about Precise Auto Protection.  Precise won't refund the unused portion of my cancelled policy's premium.  Over two months ago I attempted to cancel the contract and requested a refund.  To date, Precise hasn't even extended me the courtesy of acknowledging reciept of my cancellation letter or responded to my voice mail messages.  Initially, I talked to customer service at their Administrative company, who then referred me to Customer Service at Precise.  I then talked to a gentlement at Precise who first tried to talk me out of cancelleting the policy but who finally provided me with a post office box (PO Box 305, Azusa, CA 91702) where I was to mail my letter of cancellation.  That was more than two months ago.  During the past several days, I have called Precise's customer service number several times, and either never had a person pick up or was transferred to a voice mail box where I left a request for status. I also tried going on line to their Administrative company's web-site (provided during the initial part of their Customer Serive Phone Menu's introductory words) to see if I could determine if my contract had been cancelled, but that web-site (WWW.INDF.COM doesn't appeaar to even exist - so even their Adminstrative compary seems to be part of their rip-off scheme.  I also tried the credit card disputed transaction route, but since that transaction occurred more than a year ago, I was out-of-luck there too.

This report was posted on Ripoff Report on 10/02/2014 05:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/precise-auto-protection/azusa-california-91702/precise-auto-protection-wont-refund-after-contract-cancellation-azusa-california-1180621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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