Report: #348801

Complaint Review: Preferred Long Distance

  • Submitted: Tue, July 08, 2008
  • Updated: Sun, April 11, 2010
  • Reported By: Sugar Grove Illinois
  • Preferred Long Distance

Preferred Long Distance Misleading Sales Nationwide Internet

*Consumer Comment: Preferred Long Distance for me

Show customers why they should trust your business over your competitors...

Somehow preferred long distance had all my phone information from my current carrier, AT&T. They walked through everything and explained how I could be saving over $100/month. I verified with my salesperson at least twice what the monthly bill would be. Each time he said I would have the same coverage I have currently and would have a drastic savings each month. Their bill was promised to be about 30% less than my current monthly phone costs. However, my bill was 50% higher. There customer service was horrible also. They were very sarcastic and unhelpful.

Sugar Grove, Illinois

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This report was posted on Ripoff Report on 07/08/2008 12:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Preferred Long Distance for me

AUTHOR: The Children''s Hour Collectibles - (United States of America)

It happened to me too,,,they told me I would NEVER see over a 100.00 on my bill and I got suckered into switching,,,a week later I got the bill and it was 150.00 I called them the rep told me it was for this monthand the next, 2 days later I got my bill from Qwest...I forgot I signed a 2 year contract so to cancell with them I would have to pay 400.00. I called Qwest and came back to them they told mne I got SCAMMED 

I called Preferred again and they told me since I quit I WOULD ONLY GET A CLOSING BILL OF THE WEEK I WAS WITH THEM.......Boy was I wrong !!!  I got a bill for almost 150.00...........................I sent them a check for the phone calls I used with them...and a letter to kiss my butt so to speak. and told them I dont care if they turn it into a collection company  I could care stop  BETTER BUSINESS BUREAU

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