Complaint Review: Premier Benefits - Orange California
- Premier Benefits Orange, California U.S.A.
- Phone: 800-3577783
- Web:
- Category: Telemarketers
Premier Benefits Ripoff Dishonest practices and fraudulent billing Orange California
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As many have already noted, these people with Indian accents call saying the government is giving out 200$ in gas vouchers. I kept waiting for the catch, and it didn't come, until they asked me for my checking account number (they knew my name, address, and routing number). I said I didn't want to give it out, so the supervisor came on the phone say how secure it would all be and they need it for the tracking numbers for the vouchers--and I reluctantly and stupidly gave it to them.
Then they said they would also be sending me a calling card, and I instantly told them I wanted nothing to do with it (I never told them directly I wanted the vouchers either, since I was waiting for the catch).
They said in order to cancel I had to go through a voice automated system that required me to go through a process of saying yes a number of times, and then saying no. They calmly explained to me a few times how to complete the procedure; it ended up not really going how they said it would, so as a result I believe I signed up for things when I was told I was cancelling them.
I finally spoke to a real person who asked if I wanted to cancel and I said yes. He gave me a cancellation number, and three toll free numbers of the companies that I had signed on with (again as part of the process to cancel something that I was never told about and was made to sign up for in order to cancel it).
I was assured it was cancelled but I was charged 3.95 twice, plus 119, taken out of my checking account. I call back and angrily demanded it all be cancelled and that I be refunded. They said I will get a refund in the mail (though the 3.95 charges are not refundable because of S&H).
I, of course, have my doubts that things were actually cancelled (depsite my having two cancellation numbers!) and that I will be refunded for something I did not intend to sign up for.
Matthew
Willimantic, Connecticut
U.S.A.
This report was posted on Ripoff Report on 11/10/2004 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-benefits/orange-california-92865/premier-benefits-ripoff-dishonest-practices-and-fraudulent-billing-orange-california-117149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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