• Report: #124700
Complaint Review:

Premier Premium Communications

  • Submitted: Tue, December 28, 2004
  • Updated: Wed, December 29, 2004

  • Reported By:Glenville New York
Premier Premium Communications
Po Box 155579 Fort Worth, Texas U.S.A.

Premier Premium Communications ripoff Fort Worth Texas

*Consumer Suggestion: the fraud is using these names; National One Telecom, One Web Direct Bill, Collection Express, Enhanced Services Billing Inc/ESBI and USBI, Tellsys, One Call Com, Intercosmos Media Group or directNIC, Money Management International

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While using my computer to find a map, it started dialing, without my prompting it to do so. The only way to disconnect was to shut off the power. After this everytime the computer was booted it would start to dial, and again had to be turned off.

Several weeks later I received a bill from Premier Premium Communications for $.20.00 For a call to the United Kingdom, guess what number +44-207-335 84.
My computer has lost its hard drive and all information on it.

This company is a total fraud and everyone connected with them should be put in jail, and I will do my part.

Glenville, New York

This report was posted on Ripoff Report on 12/28/2004 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/premier-premium-communications/fort-worth-texas-76155/premier-premium-communications-ripoff-fort-worth-texas-124700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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A new year may be just days away, but we're still stuck with the same old frauds!

It's those idiots at Premier Premium Communications again! They're running the tired, old modem dialer con along with the fake billing scam. Both of them are designed to get their hands on your money!

These frauds started out as National One Telecom in the beginning of the year. They scammed millions of people all across the country. But, this site put some heat on them. So, now they call themselves Premier Premium Communications. But, it's the same idiots. Running the same tired old modem dialer con. Same crap, different name. Still ripping off America! Don't these losers suck?

The modem dialer con first started back in the 90's. The Federal Trade Commission put two porn fairies, the Botto brothers, out of business for using it. Since then, the porn freaks have continued to use this same method to trick people into visiting their loser sites. The FTC reports it was one of the top 10 frauds of 2002.

Here's how it works. While you're on the internet, unknown to you, a dialer program comes over the connection. Some people will claim that you have to agree to download the program. They claim all you need to do is click on the NO box. They are wrong! Once you go to the dialer site, you'll get the program whether you want it or not. All the boxes start the download. The YES, the NO, and the X in the top corner. Even if you do nothing, the download will start by itself after a few seconds. So, don't let anyone tell you that you agreed to get the dialer. That's totally false. It downloads all by itself. The only way to stop it is to cut power to your computer in the very beginning of the download. If you wait more than a few seconds, it's too late.

The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out. Then, it starts dialing to 44-207-335-84, a number located in the United Kingdom. The program waits until nobody is using the computer before it dials. The numbers that are called all have something to do with porn.

No unprotected computer is safe from this attack. It doesn't matter if you have cable or DSL. In fact, you don't need any modem or phone line at all. Your computer doesn't even have to be turned on! Once they have your information, Premier Premium will simply make a fake bill!

They use white page directories to find your name and address. Much of the information is old and outdated. Some victims report getting bills for numbers that have been disconnected long ago.

Next, you will start receiving the bills. First, you will get a real bill from your phone company. You will be charged $1.99 per minute for the international long distance calls. Then, you will get a fake bill from Premier Premium for another $5 per minute. Depending on the length of the calls, this could add up to hundreds of dollars!

You will need to call your phone company and have the charges removed. Some phone companies will remove all charges for calls made by dialers. Others want payment, but at a reduced price, up to 85% off. After all, your computer did make the calls, even if you had no idea it was doing it. The phone company doesn't want to take the loss for something your computer did. If you don't pay, they'll get stuck with the bill.

When you call the phone company, remember to remain calm and friendly if you want them to help you. Most companies will try to assist the victims any way they can.

Your phone company has only one way to prevent this. A block on your line won't work, because the fraud uses 10-10 dialarounds to bypass that. A toll-restriction would stop it, but then you couldn't make any long distance calls. Most people aren't willing to do that.

As for Premier, you can save their bill as evidence of fraud. You may need to send it in after you file your complaints to the feds. Do NOT try to pay it or contact the losers! Some victims try to email the frauds, or call and argue with them. That's a waste of time. They're frauds! They will never do the right thing, so don't bother arguing with them!

Premier will not talk to you on the phone. They ignore messages left on their voice mail. They direct you to a phony web site. They send you one email telling you to pay up. They also tell you that the bill will be turned over to a collection agency.

Don't worry about Premier at all. Don't waste your time trying to call or email them. They made up their own fake collection agency, Collection Express. They don't have your social security number. And, because it's a total fraud, they won't be reporting anything. They just try to scare you into paying the fake bill. Don't even think about it!

You do need to start reporting this fraud to the federal agencies. Remember, the frauds have your phone number. Next month, there will be more calls on your phone bill. You need to put a stop to this, once and for all.

These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter.

Federal Trade Commission Bureau of Consumer Protection

FBI Internet Fraud Complaint Center


US Postal Inspection Service

Public Utilities Commission
each state is different-address below is California

Federal Communications Commission

California Attorney General
each state is different-address below is California

Better Business Bureau
http://www.dallas.bbb.org/complaint_form.html Dallas
http://www.bbbnh.org/complaint_form.html New Hampshire

Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud. Currently, the fraud is using these names and addresses:

1-Premier Premium Communications
2-National One Telecom
3-One Web Direct Bill
4-Collection Express
5-Enhanced Services Billing Inc/ESBI and USBI
7-One Call Com
8-Candid Publishing
9-Intercosmos Media Group or directNIC
10-Money Management International
11.Steve Griffin
12.Michael Walczak
13.Terry M. Blaney
14.Suzanne Hanse
15.Alex Lymar

PO Box 10007-Bedford, NH
PO Box 612929-Dallas, TX
PO Box 130959-Dallas, TX
PO Box 612608-Dallas, TX

All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves. The people running this scam are all connected in some way to the porn industry. They do not have a background in telecommunications. Instead, their prior businesses were phone sex lines and internet pornography. Naturally, they failed in those businesses, because they have no real skills. The only hope they have now is this modem fraud scam. They are desperate for your money!

Now, I'll be honest with you here. These frauds have been doing this modem con for over a year. They have been reported over and over again. The feds never do anything about the frauds. Feel free to report them again if you like. But, it really is a waste of time. There is absolutely no doubt that this company is committing fraud day in and day out. Unfortunately, nobody in law enforcement cares one little bit. Now, you see why the fraud never ends?

The real way to put these assholes out of business is to stop sending them money. Unfortunately, there is always somebody who pays. Let the crooks cheat the idiots who are stupid enough to pay. After all, there is nothing anyone can do to stop that. Just don't let the crooks get your money. If enough people refuse to pay, the frauds won't make any money from this con. Then, it'll finally end.

As for your computer, you'll need to format to get rid of the dialer. Always use a separate computer just for the internet. That way, you never lose any information when something like this happens.

Good luck!
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