Complaint Review: Priceline , Priceline.com
Priceline, Priceline.com Ripoffs Continue Booked hotel online and priceline changed the dates by over a month! Internet
*Consumer Comment: I'm in the same boat as you
*Consumer Comment: Hope this helps
*Author of original report: Priceline priceline.com
*Consumer Suggestion: A couple of options....
I tried to call priceline.com but the phone system does not allow you to speak to a person... they tell you to use the web form so I did. In response I received a telephone number and code to enter to speak to a person.
I spoke to Jean at priceline.com. She was nice enough, but the bottom line is that she said that priceline.com is not responsible for any errors even if they caused the problem. She refused a refund.
I spoke to my credit card company and they told me that they have problems with priceline.com all the time, but there's little they can do because I agreed to the priceline.com Terms and Conditions which say you can't dispute the credit card charge under any circumstances. The credit card company said they're bound by those terms.
Folks, I'm just like you... I tried to save a few bucks using priceline.com Trust me it's not worth it.
Joe in mo
This report was posted on Ripoff Report on 03/31/2008 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/priceline-pricelinecom/internet/priceline-pricelinecom-ripoffs-continue-booked-hotel-online-and-priceline-changed-the-da-322473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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