progressive insurance Cancelling my policy for using Road Side Assistance which I pay extra for on the policy anyway ORLANDO Florida

I"m amazed how Progressive operates, After 15 years with GEICO, I switched to Progressive with three vehicles. One of the vehicles had a mechanical issue about a month after switching., I used the ROAD SIDE ASSISTANCE APP that was downloaded on my phone. I PAID EXTRA FOR ROAD SIDE ASSISTANCE JUST FOR PEACE OF MIND.

The vehicle was towed 2.2 miles down the road to a dealership. Turns out the repair would be pretty extensive so I used the app and had it towed 2.2 miles back to my house.  I Replaced the vehicle with another on the policy and life goes on. I RECEIVED A CANCELLATION NOTICE ? I TURNED ON THE RECORDER FOR MY CELL PHONE AND CALLED THE NUMBER GIVEN. Remarkably for a total cost of approximately $160.00 to have a vehicle towed, they are canceling a new customer. 

Obviously the uncaring, over worked and inexperienced individuals that you get on the phone can't distinguish between paying out a claim for and accident vs PAYING FOR A TOW TRUCK THAT THE CUSTOMER IS ALREADY PAYING FOR WITH THE ADDITIONAL ROAD SIDE ASSISTANCE ADDED TO THE POLICY.

I have two recorded calls ONE OF WHICH WAS SENT THE THE NJ STATE DEPT OF BANKING AND INSURANCE ALONG WITH THE COMPLAINT.. I'll forward the second once the state contacts me regarding the complaint. Its amazing this is the garbage underlying Progressive's advertising. They need to check out their own Codes of Business Conduct & Ethics

Since NJ is about as corrupt as Afghanstan, Not sure if any state offices will actually do anything but a citizen has to hope some integrity may still exist in this world.