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Report: #1435226

Complaint Review: psa/dna - Newport Beach California

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  • Reported By: fred wenk — valparaiso Indiana United States
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  • psa/dna Newport Beach, California United States

psa/dna DIDNT SHOW UP FOR APPOINTMENT...THEN AUTHENICATOR LIED ABOUT IT Newport Beach California

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THIS IS THE SECOND TIME IVE HAD A ISSUE WITH PSA/DNA..I ALWAYS BELIEVED TO GIVE A SECOND CHANCE, SO I DID...SINCE STEVE GRAD LEFT THE COMPANY. PSA DNA HAS GONE DOWN HILL..THEYRE WORD ISNT WORTH A DIME..THIER BOSS JOE ORLANDO WONT RETURN YOUR CALL ETHIER.. HERES WHAT HAPPENED..

I HAVE 115 ITEMS THAT NEED AUTHENICATION..IM HANDICAPPED SO I CANT TAKE THEM TO THE 3 DAY CONVENTION CENTERS TO DROP OFF..ITS TOO PHYSICAL.. I CANT MAIL THEM BECAUSE POSTAGE WOULD BE OUTRAGEOUS, SO THE NEXT BEST THING TO DO IS TO HAVE THEM COME TO MY HOME AND DO IT...THERES A $2500 MININUM CAHARGE BUT I WAS WILLING TO PAY IT..I CALLED LAST WEEK AND THEY LEFT A MESSAGE WITH A AUTHENICATOR NAMED BARRY..HE CALLED ME ON THURSDAY AND TOLD ME HE WOULD SCHEDULE ME FOR MONDAY AFTER 4PM BECAUSE HE WAS GOING TO BE IN THE AREA AT A CARD SHOP FROM 1 TO 4PM..I TOLD HIM I HAD OVER 100 ITEMS TO DO IF HE WANTED TO DO IT TUESDAY...HE SAID NO..MONDAY HE WOULD COME AFTER 4PM AND IT WONT TAKE THEM LONG TO DO IT..

I CALLED HIM AT 6PM MONDAY..IT EWENT TO VOICEMAIL..I TEXT HIM AT 515PM..HE TEXT ME BACK AT 6PM...SAID HE WAS STILL THERE..LEAVING SOON..AT 730 PM HE CALLED ME BACK AND SAID...WE ARE GOING TO BE HERE UNTIL 10PM AND THEY WOULD RESCHEDULE ME NEXT TIME THEYRE IN TOWN...WTF?  I CALLED PSA HOME OFFICE..I GOT JOE ORLANDO S VOICE MAIL..IN THE AFTERNOON HIS GIRLFRIDAY CALLS ME BACK AND SAYS..BARRY SAID THAT HE MIGHT COME TO MY HOUSE BUT NEVER SAID IT WAS DEFINATE..I SAID BARRY IS A LIAR! AND TO DO A 3 WAY CALL SO I CAN BUST HIM OUT WITH THE TRUTH! SHEWOULDNT DO IT..THEN MY CALL GOT DISCONNECTED SO I CALLED BACK..SHE SAID THAT SHE HEARD ENOUGH OF MY COMPLAINT BUT THEY WILL TAKE BARRYS WORD..I REPLIED TO HER..I SAID JACKIE..DO YOU MAKE APPOINTMENTS WITH YOUR CUSTOMERS OR DO YOU PEOPLE TELL EVERYONE THAT YOU MIGHT COME OUT? HOW THE HELL DO THEY STAY IN BUSSINESWS?

I CALLED  (((REDACTED))) IN NEW JERSEY...THEY SAID THE WOULD BE HAPPY TO COME OUT TO MY HOME AND THAT THEY WILL SHOW UP WHEN SCHEDULED AND THAT THIER CREW WILL SPEND WHAT EVER TIME THEY NEED TO AUTHENICATE MY COLLECTION...SHAME ON YOU PSA/DNA AND JOE ORLANDO AND BARRY AND JACKIE!  THANK GOD FOR (((REDACTED)))....FRED W

This report was posted on Ripoff Report on 03/20/2018 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/psadna/newport-beach-california/psadna-didnt-show-up-for-appointmentthen-authenicator-lied-about-it-newport-beach-cal-1435226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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