Report: #1082049

Complaint Review: PUBLIC STORAGE

  • Submitted: Thu, September 05, 2013
  • Updated: Thu, September 05, 2013
  • Reported By: ExtremelyIrate74 — Charlotte North Carolina
    2548 N. Tryon
    Charlotte , North Carolina


Show customers why they should trust your business over your competitors...

 I live in Charlotte, NC. In March 2012 I rented a unit at the Public Storage on N. Tryon. I asked if the unit has had issues of bed bugs and water damage and was told no to both. I left and moved to NY and had no access to the unit until June 2013.

Upon re-entering the unit a year later my worst nightmare came alive!!! THERE WAS WATER DAMAGE TO MY UNIT!!!! Not only was there water damage, there was black mold and mildew on all my belongings! And after a while there was an infestation of waterbugs in the unit! The very thing I asked about occurred and the property manager was quick to lie and say that there was nothing wrong with the unit!! I took pictures and showed her the visible cracks on the roof and still she made it seem as if they had nothing to do with the damage to my stuff. I filed a claim with Willis Insurance/Sedgewick and was DENIED!!!! No reimbursement was given to me for my damaged goods!! I have been passed around from person to person and no one will help me!! THIS COMPANY IS A RIPOFF!!!!

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