• Report: #976905
Complaint Review:

Public Storage

  • Submitted: Sun, December 02, 2012
  • Updated: Sun, December 02, 2012

  • Reported By: Mary — Naperville Illinois United States of America
Public Storage
2109 Ogden Ave Lisle, Illinois United States of America

Public Storage Public Storage put us in a bind during winter month Lisle, Illinois

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We have had a truck camper stored at public storage in Lisle, Illinois for over a year now and were never late with our monthly payment.  We picked up the camper over the summer to use it for camping and noticed bullet holes in the front of the camper and a big smash on one side.  We left two horses in our parking spot when we left with the camper and they were gone when we came back to park the camper again.  We called the office, and they said they would review security tapes and for me to contact the district manager.  I left several messages for the district manager and they NEVER called me back.  Last week we got a call from the Lisle store stating that they are no longer renting out parking spaces due to corporate decision.  And we had 30 days to vacate our spot and that corporate would be sending us an official letter in the mail and that the 30 days would start from the day of the phone call.  That was on a Friday.  On the following Monday morning someone from corporate called me and said  they wanted us to remove our camper immediately or they would serve us with a vacate notice and would negatively affect our credit.  Luckily we found another place to store our camper, but the hassle, threats of reporting us to a credit agency and bad business practices of this facility left us with nothing but negativity for this company.  I will never store anything with them again.  Luckily our other storage facility is with a different company.

This report was posted on Ripoff Report on 12/02/2012 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/public-storage/lisle-illinois-60532/public-storage-public-storage-put-us-in-a-bind-during-winter-month-lisle-illinois-976905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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