• Report: #1170811
Complaint Review:

Public Storage

  • Submitted: Tue, August 19, 2014
  • Updated: Tue, August 19, 2014

  • Reported By: LoneStarSmiths — Wimberley Texas
Public Storage
8812 Park Meadows Dr Lone Tree, Colorado USA

Public Storage Unreasonable rate hike and awful telephone customer service Colorado

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We have had a storage unit with Public Storage for 14 years. This month I get a notice that our rent is going up from $60 a month to $87.  I called the local agent, Julie, who said they don't have anything to do with it. Then I wait online for over 10 minutes to finally get a real person (Roberta) who tries to tell me that is only a 30% increase and because I can't remember the last 4 digits of my drivers's license from 14 years ago she really can't help me ( sorry 27/60= 45% increase over the $60!) and I should be happy about it being so low. We will be finding a better and more customer friendly spot ASAP.  I expected an increase, but if you received a 45% increase with any other bill, you'd look elsewhere, too. Too bad they didn't care about keeping a long time, consistently paying customer.  

This report was posted on Ripoff Report on 08/19/2014 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/public-storage/lone-tree-colorado-80124/public-storage-unreasonable-rate-hike-and-awful-telephone-customer-service-colorado-1170811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Public Storage

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.