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Report: #798751

Complaint Review: Pueblo Bonito - Cabo San Lucas Nationwide

  • Submitted:
  • Updated:
  • Reported By: Dr. Patel — Scotsdale Arizona United States of America
  • Author Not Confirmed What's this?
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  • Pueblo Bonito Nationwide United States of America

Pueblo Bonito Ruben Vargas Out and out lies and deceptive time share promises that never were honored. Cabo San Lucas, Nationwide

*Consumer Suggestion: what a scam

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Should have checked this site first as Pueblo Bonito have many negative stories as do many other websites. I have previously purchased a time share and it was as advertised. Our experience with Pueblo Bonito has been anything but. We were told that the resort would buy back our week every October for a guaranteed amount due to the demand they had and the relationships they had with 3rd party groups like Expedia and Travleocity- after more than 20+ phone calls that went unreturned, I finally tracked down our sales rep Ruben Vargas who again told me yes no problem and to call a group called Suite Get Aways, I then contacted them only to find out that they would "try" and find a renter for our unit and best case is it would rent for $200-300/night, not the $1150/night Ruben told us they would guarantee each year. This was the first issue- then to find out that the $399/week "member" price we would pay for the presidential suite at the hotel anytime we wanted to stay there is not really $399/week- it is about $250/night for a basic room subject to availability and again not available "exclusively" to Monte Cristo Owners as I was told it would be. Lastly but not least is the issue of all the resort credit and free weeks in vouchers that all of a sudden they are saying they have no idea what I am talking about. Bottom line is they are a bunch of liars who will say anything to get you to buy a timeshare and not back anything up that they committed to you. Getting ANYONE to return your phone calls takes an act of God- BUYERS BEWARE!!!!!

This report was posted on Ripoff Report on 11/16/2011 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pueblo-bonito/nationwide/pueblo-bonito-ruben-vargas-out-and-out-lies-and-deceptive-time-share-promises-that-never-798751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

what a scam

AUTHOR: janie78j - ()

POSTED: Tuesday, April 30, 2013

Pueblo Bonito  is a beautiful resort, too bad that they use fradulent tactics to sell their timeshare units, and it is actually known for being one of the worst timeshare companies in Mexico. There is a company calles Mexican Timeshare Solutions that assists vacationers who were defrauded by a resort in Mexico, they give you a free consultation, no fees upfront, you should contact them, this is their website:

http://www.timesharescam.com/

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