Complaint Review: Quality Auto Parts
Here's the catch! Quality Auto Parts requires that the part be returned, checked out by "their" personnel, and then, and only then "you might" receive a refund of your purchase price, reduced by the shipping price for the products return. SO, now the consumer is out of pocket ($1500.00 in my case) and has released the product to the company and the consumer must hope that Quality Auto Parts will, in deed, honor it,s lawful obligations. In this scenario, the consumer has now lost, not only their initial purchase money, but the consumer has been tricked into returning the only evidence required to prove a case for fraud and deceptive trade practices.
I am a licensed attorney and have planned to pursue litigation against Quality Auto Parts but am currently having difficulty finding out just who exactly they are and who serves as the company's registered agent in Illinois for acceptance of service in civil litigation. I have kept my evidence which will clearly serve to prove that the product purchased is defective. I don't mean that there is a product that may have reasonably been mistakenly remitted in good faith. I mean an engine which anyone could see was NOT going to function. Quality Auto parts is simply a "call center" with representatives located "offshore". They basically locate parts from junkyards anywhere and everywhere in the U.S. and have no quality control protocols to insure that these junk yards actually provide the parts purchased.
The business functions with one primary directive. The consumer per-pays the purchase price, a piece of junk is delivered and the alleged "warranty" promised to entice the consumers trust and reliance is non existent. It is my belief that Quality Auto Parts is designed for the specific purpose of defrauding its customers with an existence in "the cloud" which may make pursuing any remedial action very difficult. I advise that no one ever utilize these services and hope that I might soon discover a proper business address and registered agent in order that I may retrieve a proper reimbursement and ask the Court to award punitive damages against Quality Auto Parts in hope that such an award might deter their deceptive business practices. I request anyone harmed to contact the consumer affairs division of the Illinois Attorney Generals Office. Best Wishes.
This report was posted on Ripoff Report on 02/27/2013 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/quality-auto-parts/chicago-illinois-/quality-auto-parts-fraud-chicago-illinois-1020882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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