• Report: #782997
Complaint Review:

Regis Salon

  • Submitted: Thu, September 29, 2011
  • Updated: Thu, September 29, 2011

  • Reported By: Nikalette — Santa Rosa California U.S.A.
Regis Salon
2050 Santa Rosa Plaza Santa Rosa, California United States of America

Regis Salon Horrible service, filthy salon, rude staff Santa Rosa, California

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Regis Salon destroyed my hair and my daughter's hair, charged us 4 x what they had quoted over the phone.....the salon was filthy.  The stylist did not clean brushes or other equipment.  I should have refused to pay, but we were exhausted after 4 hours!  I submitted my credit card, then demanded a refund the next day.

It is clear that they will act as if they are going to help you but then do nothing. 

I will be filing a complaint with the BBB, the State Cosmetology Board, the Department of Public Health AND take them to small claims court.

This report was posted on Ripoff Report on 09/29/2011 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regis-salon/santa-rosa-california-95404/regis-salon-horrible-service-filthy-salon-rude-staff-santa-rosa-california-782997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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