Report: #782997

Complaint Review: Regis Salon

  • Submitted: Thu, September 29, 2011
  • Updated: Thu, September 29, 2011
  • Reported By: Nikalette — Santa Rosa California U.S.A.
  • Regis Salon
    2050 Santa Rosa Plaza
    Santa Rosa, California
    United States of America

Regis Salon Horrible service, filthy salon, rude staff Santa Rosa, California

Show customers why they should trust your business over your competitors...

Regis Salon destroyed my hair and my daughter's hair, charged us 4 x what they had quoted over the phone.....the salon was filthy.  The stylist did not clean brushes or other equipment.  I should have refused to pay, but we were exhausted after 4 hours!  I submitted my credit card, then demanded a refund the next day.

It is clear that they will act as if they are going to help you but then do nothing. 

I will be filing a complaint with the BBB, the State Cosmetology Board, the Department of Public Health AND take them to small claims court.
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This report was posted on Ripoff Report on 09/29/2011 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regis-salon/santa-rosa-california-95404/regis-salon-horrible-service-filthy-salon-rude-staff-santa-rosa-california-782997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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