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Report: #1282215

Complaint Review: Ring Central - Nationwide

  • Submitted:
  • Updated:
  • Reported By: abestpcs — Tonawanda New York USA
  • Author Not Confirmed What's this?
  • Why?
  • Ring Central Nationwide USA

Ring Central Bad Company To Do Business With (Craming Over Billing) Belmont CA

*Author of original report: Sorry... I mis calculated my bill

*Author of original report: Here is my TOS Contract Copy

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I am paying $54.99 a month plus $9.00 a month for a phone rental fee with a 2 year contract agreement. I learned they offer the same $54.99 a month Office Phone Premium Plan with 1 ueser 2 year agreement for $47.97 and I pay $54.99 a month. This is regular price plus I am given a $7 promotional pricing offer and when I called about the billing issue they refuesed to honor the same plan 2 year 1 user Premium Plan that is advertised for $47.97 a month and my $7.00 promotional offer plus the $9.00 phone rental price.

I was offered by Megapath.com the same services for $19.99 a month plus free phone and add a fax line for $13.99 a month. I tried to get out of my contract with Ring Central and the lady argued with me telling me it would cost me $1000+ for early termination and my contract agreement is $279 for termination. They cramed me into thier office plan by a bait and switch advertising. I am so done now I found out another business is using the same service same plan as I have for less money per month with a 1 User 2 year agreement and he got his phone for free. What a rip off. The $7 promo on my account was for auto bill pay. I want my bill to be the $47.97 a month minus $7 for auto bill pay ($40.97) Plus the $9 a month for the phone service.

This report was posted on Ripoff Report on 01/25/2016 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ring-central/nationwide/ring-central-bad-company-to-do-business-with-craming-over-billing-belmont-ca-1282215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
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#2 Author of original report

Sorry... I mis calculated my bill

AUTHOR: - ()

POSTED: Wednesday, February 03, 2016

I mis calculated my bill, this said, I was locked into a plan with thier bait and switch advertising practices...

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#1 Author of original report

Here is my TOS Contract Copy

AUTHOR: - ()

POSTED: Wednesday, February 03, 2016

Office Premium - Contract $47.99 a month

Compliance and Administrative Cost Recovery Fee Contract $3.00

E911 Fee - Contract $1.00

Polycom VVX-310 Rental (Monthly) $9.00

Monthly Price $60.99

TOS Singed on Start Date: June 18 , 2015 th Initial Term: 24 Months Renewal Term: 24 Month

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