Rooms To Go Leather layer peeling OFF, BAD Quality on Expensive Sofas Atlanta Nationwide

I spent $ 4,800 in Rooms to Go 3  ½ years ago, in this amount was included an Extended 3  Warranty. On June 2014 I contact customer service and explain that the Leather layer peeling off and the sofas look terrible, they require to send pictures and the answer was:

“Thank you for contacting our customer care office. In regards to your request. After reviewing the pictures, in the interest of customer service we would like to offer you a prorated reselection. This means we will return the current (sofa/loveseat/recliner) and give you $472.00 in Rooms To Go store credit towards a selection of your choice. Your new purchase must be of equal or greater value.  If it is greater, than you would only pay the difference, the new delivery fee and bond fee.  This offer can only be valid for 30 days(expires October XX, 2014) before the value decreases with continued use.  I apologize for any inconvenience that this problem has caused and look forward to hearing back from you soon.” “Rooms To Go takes pride in the quality of the products that we sell, in which is to why we are trying to offer you the prorated reselection as a courtesy even though the set is well beyond the warranty period. This certainly was not our intention of happening as if we would have known that the product would have such an issue, we would not have allowed it to be sold.
The Force Field (bond) warranty cover your merchandise for three years, and covers any food or beverage stains. In the event of stains caused by food and beverage spills, we will send a service technician to clean the stained areas at no charge

I can understand your request for wanting to have the set repaired or replaced. But as the set is beyond repair and the warranty has long expired we could not provide an equal replacement and feel that the prorated reselection being offer to be more than a fair and reasonable offer.”

I can belive this . In the invoice said that I purchased a leather furniture and is NOT, I feel like I’ve been lied or cheated.