RVTL Equinox A company of con artist and liars, extremely deceptive advertising and a true rip off Sparks Nevada

I was also a victim of a scam by this company. I received the "Free" product only to notice a couple weeks later that my account had been charged, $89 and $99 for a small jar of cream and two tubes of night and day cream.

I phoned the company, thinking that they were sending out my first months supply and to ask them to put a stop on it. I was told that I had already received the first months supply, it was included in the jar and tubes, with the Free Sample. I was told I could send back the opened products, and possibly they would refund me.

I sent the products back, I have proof that both packages arrived, they however claim that only the day and night cream had arrived, and because it was opened they would refund me only $50. There is also a $20 restocking fee.

When I asked to speak to a supervisor they informed me that supervisors do not answer phone calls. The foreign Customer Service person kept telling me that they couldn't refund me entirely because the product was opened. [continued below]....

I have sent an email to Customer Service informing them how appalled I am by their practices, I included screen shots of the Return Receipts from the Post Office, and a copy of their own certificate which appears on the website, claiming a 30 day money back guarantee.

Hopefully enough noise will be made about this terrible company and they will be out of business shortly.