Complaint Review: Sallie Mae - Panama City Florida
- Sallie Mae P.O. Box 59030 Panama City, Florida U.S.A.
- Phone: 888-272-5543
- Web:
- Category: Loans
Sallie Mae Disclosure of personal information ripoff Panama City Florida
*Consumer Comment: Sallie Mae hires the most incompetent people
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SallieMae
P.O. Box 59030 Panama City, FL 32412
May 12,2006
Daniel XXXXXXX
(Address deleted)
(Name changed to protect identity)
Dear Daniel:
At Sallie Mae, our customers' privacy is a top priority. Unfortunately, we were recently informed that an error resulted in an unintended disclosure of your information. Specifically, some of your personal information was inadvertently mailed to another Sallie Mae customer. On February 1,2006, a system fix was installed to correct this issue.
Please be assured that we have no indication that your information has been used inappropriately. We have requested the individual who inadvertently received your information to discard your documentation in a safe and secure manner. However, we wanted you to be aware of this incident so that if you choose, steps can be taken to protect yourself from a possible incident of identity theft.
For information related to identity theft, please visit the website for the Federal Trade Commission: www.consumer.gov/idtheft. If you choose, you may contact anyone of the three credit reporting agencies listed below to activate an "initial fraud alert" and receive a complimentary copy of your credit report:
Equifax
1-800-525-6285
P.O. Box 740241
Atlanta, GA 30374-0241
Experian
1-888-397-3742
P.O. Box 2002
Allen, TX 75013
TransUnion
1-800-680-7289
P.O. Box 6790
Fullerton, CA 92834-6790
We take very seriously the security of confidential information associated with the student loan process and regret any inconvenience our error may cause. We are implementing additional procedures and control measures in our continuing efforts to protect the security and confidentiality of our customer information.
We deeply regret that this error occurred. Please feel free to contact us at 1-800-695-3309 if you have any questions.
Sincerely,
Private Credit Originations Sallie Mae
Daniel
Liberal, Kansas
U.S.A.
This report was posted on Ripoff Report on 06/06/2006 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sallie-mae/panama-city-florida-32412/sallie-mae-disclosure-of-personal-information-ripoff-panama-city-florida-194995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Sallie Mae hires the most incompetent people
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, June 15, 2006
Good ole Sallie Mae. They did the same thing to me!! I only found out, because my neighbor brought over my letter from them, which had all my personal information on it, including my social security number.
When I called Sallie Mae, after waiting on hold forever, someone got on, who I could not understand. I was so pissed. What they told me was, they don't know why they had this new address and I must of updated it. I was like, why would I give you an address I have never lived at??
I am so sick of them. I cannot wait for my student load to be paid off, so that I am done with those incompetent imbeciles.
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