Complaint Review: SAMs Club - Internet Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- SAMs Club Internet United States of America
- Phone:
- Web: www.samsclub.com
- Category: Buying Clubs
SAMs Club Total Pre-Black Friday Scam! Internet
*Consumer Suggestion: Literacy
*Author of original report: To Josh...
*Consumer Comment: Sam's Club
*Consumer Suggestion: Stop whining
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
SAMs Club offered a 65" tv for $998 starting at 10 pm the day before Thanksgiving. I was able to actually add to my cart and purchase right at 10. I received an email confirmation of the purchase and it stated that another email would be sent when item was shipped.
Checked online today(Thanksgiving) to see when item would ship. The order had been cancelled! No email, no nothing.
We called Customer Service and was on the phone for 30 minutes pleading our case since our credit card had already been charged over $1,000. "Sorry for the inconvenience," said the rep. "We just ran out of stock. Your credit card will be refunded within 72 hours." 72 hours?!?! So the item was available at the time of purchase, we received an email confirmation, our credit card was charged, but item was cancelled with no email! Also, sorry, they don't offer rain checks.
What happens to all of those people that maxed out their credit cards with this purchase and now can't try to purchase tomorrow (Black Friday).
On top of all of this, after the purchase we paid for a TV mount and installation for it.
This is not only a ripoff but FRAUD.
This report was posted on Ripoff Report on 11/22/2012 10:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sams-club/internet/sams-club-total-pre-black-friday-scam-internet-972541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#4 Consumer Suggestion
Literacy
AUTHOR: Josh - (U.S.A.)
SUBMITTED: Thursday, November 22, 2012
I think the only illiterate one here is you. I only put forth the observation that someone who can't swing $1000 without maxing out his or her credit card probably shouldn't be buying 65" TVs (or any other luxury items). They also probably don't need to be shopping on Black Friday. Given how personally you seem to be taking it, I would venture to guess that you do fall into that category.
#3 Author of original report
To Josh...
AUTHOR: Stephanie - (United States of America)
SUBMITTED: Thursday, November 22, 2012
You say I'm stupid, but it's apparent that you can't read. That makes you illiterate. I never said that "I" maxed out my credit card. Please make comments that actually contribute whether positive or negative. You should read the website guidelines before commenting, then maybe someone can respect your opinion.
#2 Consumer Comment
Sam's Club
AUTHOR: willobi - (USA)
SUBMITTED: Thursday, November 22, 2012
Lesson here: Don't shop at Sam's Club or Walmart. Why support a store that treats their employees and customers like crap?
#1 Consumer Suggestion
Stop whining
AUTHOR: Josh - (U.S.A.)
SUBMITTED: Thursday, November 22, 2012
I think it's no secret that on most online sales, the stock runs out pretty quickly, and orders frequently end up getting cancelled. If you bought a mount and installation before the TV even shipped, you are stupid. Not to mention, if a $1000 credit card hold maxes out your credit card, you probably shouldn't be buying 65" TVs.
Related Reports
09:11 AM
Palm Bay, Florida
04:48 PM
09:42 AM
09:13 AM
05:27 PM
11:26 AM
10:38 AM
09:51 PM
10:12 AM
09:44 AM
10:10 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
