Complaint Review: Samsung Protection Plus - Nationwide
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- Author Not Confirmed
- Samsung Protection Plus Nationwide USA
- Phone: 18772929699
- Web:
- Category: Appliances
Samsung Protection Plus Service contract that gives no service! Nationwide
*Author of original report: Samsung made it right!
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I purchased a service contract for my one year old Samsung Dishwasher. I called Samsung Protection plus a few months after purchasing contract which was in the begining of March 2015 it is now June 6 2015 and my dishwasher is not repaired.
I want to cancel my contract and they want to prorate it for the months it was active. I feel i shouldnt have to pay anything! Giving them more the ample time to repair my dishwasher (almost 4 months). They should refund me in full!
The amount I paid for a 6 year contract I could have bought a new dishwasher! And thats what I would like to do and definately will not purchase a Samsung!
Thier motto is they would like "to provide an excellent customer experiance"! Customer service is terrible, they offer no apology what-so-ever. One would think after four months they would send me a new dishwasher or offer some compensation!
This report was posted on Ripoff Report on 06/06/2016 06:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung-protection-plus/nationwide/samsung-protection-plus-service-contract-that-gives-no-service-nationwide-1309734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Samsung made it right!
AUTHOR: - ()
SUBMITTED: Tuesday, June 07, 2016
One day after I stated that we this report a customer representive called me up and stated that will be sending me a check to replace my washer! I am not sure if it is beacuse I wrote this report. Turns out not a bad company after all! I think they do not have service repair people in the area that I live. either way I am a happy camper now!
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