Complaint Review: SANTANDER CONSUMER USA
- SANTANDER CONSUMER USA
PO BOX 660633
DALLAS , Texas
- Phone: 888-222-4227
- Category: Car Financing
I purchase a 2004 Nissan Maxima with a $5500 down payment in April 2011 from CarMax located in Sterling, VA. Since then I had some car issues and wanted to trade my car in for another. I went to two different car dealerships. The first one Sheehy Nissan in Waldorf, MD and the second one located at CarMax Potomac Mills, VA. They told me I have the worse car loan ever. They basically told me I paid off my car after a year I had it.
When I tried to trade in my car, my car was appraised / worth only $5,000. The Santander loan states I still owe over $10,000. I'm very frustrated, I can't trade in or sell my car because of the car loan I have. Which the dealership consider it a dry loan. A car loan for people who need a second chance with credit. So far I’ve paid over $7,000 including the $10 charge fee when you make a payment over the phone or by internet. However the Santander takes advantage of overly charging consumers. Again I'm very upset, I feel used and I know they have taken advantage of me. I would like for this to be resolved it's not fair. Plus when you do pay your car loan they charge you additional $10.00 to process your payment. It doesn't matter if it's over the phone or on the internet.
This report was posted on Ripoff Report on 05/10/2013 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/santander-consumer-usa/dallas-texas-75266-0633/santander-consumer-usa-car-loan-from-hell-dallas-texas-1049834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: