Report: #867364

Complaint Review: Santander Consumer USA

  • Submitted: Wed, April 11, 2012
  • Updated: Thu, April 12, 2012
  • Reported By: Coppertone49 — Bedford Ohio United States of America
  • Santander Consumer USA
    P.O. Box 961245
    Fort Worth,, Texas
    United States of America

Show customers why they should trust your business over your competitors...

recently i had my car repossed by santander, trying to get the car back was like pulling teeth, they didnt want to give me the information to get the car back, they kept giving me the run around until i finally gave up, i had been paying on the loan  for four years, with two more to go. i was charged double the price of the car.they never gave me my personal belongings from the car, they  just took  my baby seat and cds valued over 300.00, they never said if there was a balance after the car was sold or anything they are very rude and you cant get anything resolved with them over the phone. stay away from them at all costs.
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This report was posted on Ripoff Report on 04/11/2012 11:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

The cost of money is what you are talking about...

AUTHOR: MovingForward - (USA)

When you purchase a vehicle, you have the choice of paying for it with 1) cash or 2) financing the purchase.

If you pay cash, then you know exactly what you are spending and can negotiate appropriately.

However, if you choose to finance your purchase, then you not only have the vehicle you are paying for but you also have interest on the money you borrowed to pay the dealer.  As pointed out above, the amount of interest you pay is based on two factors: your credit history and your ability to negotiate a market rate given your established credit history. So, it's not that you "pay double" for the vehicle necessarily; unless you allow the car dealer to charge you double. It's the high interest rate loan you choose to use to pay for the vehicle.

If you are in a situation where your credit is not good, then buy an older, cheaper car for cash until you are in a position to finance your next purchase.  Fix your credit before you run out and spend thousands. You can't concentrate on fixing your credit issues if you are buried in a payment you can't afford. You are the master of your fate - don't fall for a payment you can't afford just because the vehicle appears "reliable".

One last point: it is up to you to decide what you will buy and what you will pay for it. Learn to say the word "NO" when presented with an offer that is too high in cost.
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#2 Consumer Comment

Living Up To Your Reputation, Eh??


$300 is CD's? Perhaps that money should have been used to make car payments as it is obvious you cannot afford both. You paid what you described as "double" for the car because of your high interest rate. You gave yourself a high interest rate because you brought to this deal a documented reputation of not paying your bills on time. Who did that? You did that, not Santander. Here we are today and we see your reputation for not paying your bills on time is STILL alive and well as just like clockwork, you fail to make your payments on time AGAIN and the end result is YOU turn on the repo process. Maybe now you will have the opportunity to think about becoming responsible as you ride the bus, walk or bum rides off of others. You can cry, whine and b***h about how allegedly rude they are however those who pay their bills on time never experience that. No, I don't work for them.
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