Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #693030

Complaint Review: SCBN - Internet

  • Submitted:
  • Updated:
  • Reported By: Chris — Mosheim Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • SCBN Internet United States of America

SCBN They took over $900 from checking account without my authorization or knowledge. Internet

*Consumer Comment: Chris, thats why you NEVER give out your bank account info! Here's some info on them.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have spent the past month attempting to locate the company taking money from my account.  Beginnning in Dec. 2009, a monthly amount was taken by someone on my bank statement listed as FreeMed.  I had begun to analyze my electronic statements very carefully due to tax filing time approaching and dedected over $900.00 had been taken by this company.  My bank didn't have a phone number initially for them either.  Today, I called my bank again and they were able to find a number for a bank that was handling the transactions for a company called SCBN.  I contacted that bank and they gave me the phone number for SCBN but it took me several attempts to speak to a person rather than a computer.  I finally reached a male who rudely told me that the charges must have been authorized by me or they wouldn't have taken them.  I felt very victimized.  I explained that I haven't received anything nor signed anything.  He told me their policy didn't require a signature.  However, to stop the charges I must send a letter with MY signature requesting cancellation.  I asked what can I do to get reimbursed and he said I should ask in the letter but they aren't required to do so. My bank advised me to immediately stop payment and the bank will reimburse for 60 days payments but no more.  I have not needed a service like this.  I have Medicare Advantage that pays for my prescriptions without any monthly charges for the policy.  Prior to that, I was included on my husband's company policy.  I would certainly not buy something that I receive for free.  I am extremely concerned about my personal information at this point as well as the loss of the money.  Other seniors will undoubtedly be victimized in the same way.  How do we stop these businesses that take advantage of others.  If anyone has been able to obtain a settlement, please let me know how to do so.  Thanks

This report was posted on Ripoff Report on 02/09/2011 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/scbn/internet/scbn-they-took-over-900-from-checking-account-without-my-authorization-or-knowledge-int-693030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Chris, thats why you NEVER give out your bank account info! Here's some info on them.

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, February 09, 2011

These are replies from company reps from another complaint site.
>>
Select Care is a business in good standing in the community. Select Care Benefits Network is a patient advocacy organization. We act as a person’s advocate by helping a person become enrolled onto patient assistance programs for a small monthly fee. These programs distribute free prescriptions to patients that qualify financially and therefore save them hundreds of dollars a year. We do not sell or ship medications and we never hold ourselves out to do this. We are not a prescription company, we are a patient advocate company and we are completely clear as to what we do and how we assist people. All patients find us through someone we work with or on the internet at www.scbn.org where they must read the website and fill out an online application in order to be contacted. It is at this time that we contact someone where they verbally agreed to the Patient Advocate and Membership Agreement. Since you only call yourself PinkUnicorn and give me no real complaint to address I can not help you at this time. Good luck to you in the future.Truly, Brad WilliamsManagerSCBN
>>
As I explained above to pinkunicorn, you signed up exactly as mentioned above. I do not see how you believed that Select Care was 'Freemeds.com' when you sought us out and we told you who SCBN is and what SCBN does and you agreed to the membership. Members are allowed to cancel, with no refund, in the first 30 days if they return their new member kit. This is a part of the contract we read to you and you agreed to. Select Care does not refund after work has begun in good faith, though you are allowed out of the one year membership you agreed to.I am filled with sorrow for your personal situation, but it does not have anything to do with you seeking us out and entering into a membership with us and then realizing you wanted something else and you did not pay attention to what you signed up for.We do regret the experience that you had when you were a member. We are certainly happy to offer you a free month of membership so that you can get the medications that you need if you do not wish to go through the red tape of doing it yourself with the patient assistance programs. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get you started.Sincerely, Brad WilliamsSCBN Customer Care Manager512-406-5057Brad_Williams@SCBN.orgwww.SCBN.org
>>
I also contacted Free Medicine Revolution A/K/A S.C.B.N. and found out I can get my prescription for free w/o having to pay a third party a one time $50.00 membership fee and $30.00 every month! Mr. Williams' information above is correct. However, I strongly suggest anyone who needs assistance to pay for their prescription drugs contact the drug manufacturer themselves first. Most of them have a patient assistance program and can assist people who have an income below their guidelines(usually below $30, 000.00)and don't have insurance. The sorrow Mr. Williams expressed above may be sincere however, he has a job which most likely offers health insurance along with a pay check and his loyalty lies with his employer. SCBN may have a verbal contract but w/o a signed contract the aggreement can and should be contested. You should contact your bank immediately and proceed with the paperwork neccessary to have the $80.00 charged back to your account. It is a shame we fell for this third party intervention when a little research could have avoided us this lesson learned. Good luck and God bless all of us who seek assistance in this time of desperation.
>>

I got the above in about a 3 second web search.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now