Report: #499450

Complaint Review: SCEA (Sony)

  • Submitted: Wed, September 23, 2009
  • Updated: Wed, September 23, 2009
  • Reported By: Joshua — Newport News Virginia USA
  • SCEA (Sony)
    New York, New York
    United States of America

SCEA ,Sony Sony Computer Entertainment of America Sony PS3 firmware update 3.01 crashes systems. New York, New York

Show customers why they should trust your business over your competitors...

I updated my PS3's system firmware to 3.01 upon getting a sytem prompt to do so.  After updating the firmware, I was watching a movie, system turned itself off after approximately 5 minutes.  I had to hit the master power switch on the back, then the primary on the front to get system back on, ejected my DVD and let my system sit for a couple minutes, and it turned off again.  Turned the system on again using master switch on back, but now when I hit the primary on the front the system turns right back off.  I called Sony Customer Support, and they said it sounds like customer neglect, but would be happy to fix it for $150.  Upon doing research on the internet and talking to other PS3 users, it appears there are thousands of people having the same/similar problems since updating to firmware v3.01.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/23/2009 04:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.