Select Home Warranty They don't have contractors to fix your problem they just sell you on they do! Mahawah New Jersey

I had a different home warrantty company. I did a search online and Select Home Warranty came up in the top 3. I called to find out more about their policies before I paid for anything. I explained to the person that answered the phone and gave an example that my airconditioning unit was 40 years old but working but if something happened to it would this be covered. The answer was YES...not YES but please make sure you read the fine details of the policy or not YES but only if you've had maintenance records for the last 3 years even if you haven't had the policy for the year. The answer was simiply YES and we can possibly get someone out the same day as long as the policy was effective for 30 days. Nine months into the policy I called because the air conditioning was no longer working even after using it several times this year.

For two weeks I had to chase down Select Home Warranty asking them when a technicician would be contacting me. After me calling day in and day out they finally said we can't find anyone so it's your job to find someone to come out and we will pay the service fee minus your co-payment! ok. Had the technician come out who said this is a non-fixable item. We call everything into Select Home Warrantty who send me an email that they need pictures. I send all the pictures in to get a response that we need 3 years of maintance records or your warranty in nul in void! I haven't had the policy for 3 years is what I said, they stated it didn't matter and that the sales person didn't mislead me but it was my job to read the fine details of the policy. I stated that I asked the questions and was told I was all set. #1 don't trust them for anything they say, #2 they have no technicians as the woman just told me it's your job to find your own. So don't waste your time with this company all they do is scam you for the money of the policy they never really cover anything. They said you can send the invoice in but never give you an address everything is done via email with no one that ever responds!