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Complaints, reviews, scams, lawsuits and frauds reported for
Category: home warranty - Topic: Outrageous & Popular Rip-Off

1, Report #1531447
Mar 03 2024
08:17 PM
Photo
3, Report #1528680
Sep 12 2023
01:27 PM
4, Report #1528166
Aug 15 2023
09:52 AM
5, Report #1527553
Jul 14 2023
10:51 AM
6, Report #1526965
Jun 13 2023
08:02 PM
Author: Mary
Waldorf, MD
7, Report #1526886
Jun 09 2023
11:11 AM
8, Report #1526323
May 12 2023
06:45 PM
9, Report #1525522
Apr 05 2023
12:55 PM
Author: Joel
Grand Saline, Texas
10, Report #1525386
Mar 27 2023
06:51 PM
First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, "supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, "supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
Author: Mia
Bluffton
12, Report #1523652
Jan 02 2023
10:52 PM
13, Report #1520966
Sep 04 2022
09:14 PM
14, Report #1519550
Aug 21 2022
09:27 PM
Photo
15, Report #1513578
Nov 11 2021
04:48 PM
17, Report #1513175
Nov 21 2021
09:16 PM
Rebuttal Photo
18, Report #1509897
Jul 12 2021
08:50 AM
19, Report #1509817
Jul 09 2021
09:33 AM
20, Report #1509217
Jun 20 2021
09:13 AM
Photo
Author: Connie
Miami, Florida

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