• Report: #1075062
Complaint Review:

Sensible Home Warranty

  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: Kelly — Phoenix Arizona
Sensible Home Warranty
1344 Disc Dr, Suite 221d Sparks, Nevada USA

Sensible Home Warranty SHW - Two weeks Will not fullfill contract. SCAM! SCAM! SCAM! Sparks Nevada

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 I have a contract with Sensible Home Warranty. I have been waiting more than two weeks to have my washing machine serviced. To date they have yet to fulfull thir contractual obligation to send a technician to make the repair.

I have been calling them daily for the past 15 days to see if my work order has been assigned to anyone. I have spoke with 6 different people in their "claims department" who tell me they are sorry it hasn't been taking care of yet and they will expedite my claim to their "vendor relations department."

I have repeatedly asked to speak to the supervisor of the claims department (his name is Brad) but have been told 4 times "He just stepped out." I have left messages for him but he doesn't return my calls.

The BBB lists Jared Bodner at (702) 376-4141. I have left him several messages to no avail.

The company now has a "F" rating with the Better Business Bureau and has GOVERNMENT ACTIONS prohibiting them to do business in the state of Washington.


This report was posted on Ripoff Report on 08/12/2013 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sensible-home-warranty/sparks-nevada-89436/sensible-home-warranty-shw-two-weeks-will-not-fullfill-contract-scam-scam-scam-spar-1075062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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