Complaint Review: SiriusXM -
- SiriusXM USA
- Phone:
- Web: www.siriusxm.com
- Category: Communications & Networking
SiriusXM Turns bad customer service into Past Due bills I sold a vehicle and called to cancel XM radio but they didn't cancel but continued billing me.
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My XM radio subscription was about to renew when I sold the vehicle. Not wanting to incur another year's charge, I called and spoke with a customer service rep to cancel the service. Of course he kept trying to upsell and sell service on the new vehicle, even after I provided all the information to cancel service. After 10-15 minutes of listening to his pitches, I asked him to simply cancel the old service and I hung up.
Of course the "customer service" rep didn't cancel the service, or it wouldn't be a Rip Off. So they billed me for another year and I didn't pay since the car was sold. After a couple months, I guess they realized I wasn't going to pay so they sent a bill for the first 6 weeks and want me to pay that "PAST DUE" amount. If their customer service was worth a nickel, this would be a happy ending. Instead it's a bully company that takes your credit card number and refuses to stop charging you even after you've canceled service.
This report was posted on Ripoff Report on 04/07/2015 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/siriusxm/siriusxm-turns-bad-customer-service-into-past-due-bills-i-sold-a-vehicle-and-called-to-ca-1220951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.