Complaint Review: S&J Used Auto Parts - Saratoga Springs New York
- S&J Used Auto Parts 40 Excelsior Ave. Saratoga Springs, New York U.S.A.
- Phone: 518-583-7278
- Web:
- Category: Auto Parts
S&J Used Auto Parts Ripoff Fraudulent Billing Saratoga Springs New York Sent wrong fender had that one picked up and then claimed they could not get correct fender. Account was never credited for the original $268.00 Ripoff Saratoga Springs New York
*Consumer Comment: if you paid with a visa card contact them they can reverse charges the charges back to your card.
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Ordered left front fender for 2002 Mercedes 230 Kompressor.
Fender was delivered, but when shop tried to install they
found that it was the wrong fender. Called and talked to
Cristine and she told me to wrap up old fender and they
would have UPS pick up and send back to them. I then called Christine to find out when they would send the correct one and she told me that they could not get the correct fender. She told me they would credit my account when the old fener came in. It has been at least a month now since it was sent back and I still have not recieved any credit back to my account.
I have called now for a week straight trying to talk to
someone and left several messages. The only person I can
contact is sales and they will connect you to accounting
which is a recorder. $268.00 short, will try talking to
Visa but they have probably already paid due to the time
it took to find out they sent out a fender that they supposedly now cannot even get.
Charles
Glen St Mary, Florida
U.S.A.
This report was posted on Ripoff Report on 06/04/2005 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sj-used-auto-parts/saratoga-springs-new-york-12868/sj-used-auto-parts-ripoff-fraudulent-billing-saratoga-springs-new-york-sent-wrong-fender-145058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
if you paid with a visa card contact them they can reverse charges the charges back to your card.
AUTHOR: David - (U.S.A.)
SUBMITTED: Saturday, June 04, 2005
hello.
if you paid with a visa card contact them they can reverse charges the charges back to your card. just tell them you sent Merchandise back and yet to receive a refund/ charge back to your CC *credit card* they will handle it for you.
i had something like this hgapped i ordered some r/c parts *remote control* online and they was wrong i shipped the parts back they told me they would do a Reversal but that never happend so i phoned visa and they forced the charge back.....
with in 48 hrs....... i had my refund..and the retailed was mad but ohwell f*c* him..
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