Report: #725969

Complaint Review: Sony Corporation

  • Submitted: Thu, May 05, 2011
  • Updated: Thu, May 05, 2011
  • Reported By: Adrienne — Atlanta Georgia United States of America
  • Sony Corporation
    550 Madison Avenue
    NY, New York
    United States of America

Sony Corporation Replaced a defective television with another defective television, refusing to refund. Both sets failed 1-2 months after warranty. NY, New York

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This is my second complaint with Sony regarding a defective television set.  I purchased a television in July 2008 and in November 2009 I was no longer to view my television, 2 months after the warranty expired.  After several attempts and phone calls, etc Sony agreed to send me a replacement of lesser value and in which I had to pay partial amount and sales tax.  About 2 months ago, my replacemtn television began mal-functioning and no longer is able to stay powered on.  I contacted Sony, had a tech come out and evaluate it and one tech mentioned it was not worth fixing-because it had to do with the backlight on the LCD panel, while the other technician said perhaps it needs a new valve.

Sony has offered to pay 50% of the cost to repair....I am not pleased because yet again I have a televions that one month after warranty is no longer working. 
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This report was posted on Ripoff Report on 05/05/2011 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sony-corporation/ny-new-york-/sony-corporation-replaced-a-defective-television-with-another-defective-television-refus-725969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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