Complaint Review: Sony - Internet
- Sony Internet United States of America
- Phone:
- Web: sony.com
- Category: Electronic Manufacturers
Sony Blu Ray / Digital Copy / Ultraviolet Copy Internet
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I have had it with Sony products. Purchased a Sony Blu-Ray player BDP-s360 and the laser that plays the discs burned out. it will now only play dvds - after only 9 months. $100 to repair per tech support.
I had just purchased to bluray movies and could not watch them. luckily, i thought, one had digital copy and one had the new ultraviolet. both were sealed and new from best buy, but both digital copy and ultraviolet codes were not valid --- interesting - both Blurays also happened to be by Sony. Customer service basically called me a liar saying that I had already used the codes....
If that was the case - I'd be watching a movie and not sitting on hold for you... sent in an email inquiry on Tuesday - nothing yet.
I've never used digital copy or uv before i tried this... i prefer jsut to watch bluray on my big screen...but this has become quite the hassle. I wish they would just drop the price of the bluray - cause I don't need the digital copy and dvd that seems to be included with every one now.
This report was posted on Ripoff Report on 01/04/2012 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sony/internet/sony-blu-ray-digital-copy-ultraviolet-copy-internet-818145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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