Report: #805360

Complaint Review: SONY

  • Submitted: Mon, December 05, 2011
  • Updated: Tue, December 06, 2011
  • Reported By: ROBERT — AMHERST New Hampshire United States of America
  • SONY

    United States of America

Show customers why they should trust your business over your competitors...

We Purchased a Sony DVL-52V 52 LCD Flat Screen TV in September 2009, it stopped working in November 2011.  We found the local service company and determined the tube was defective and would cost $1900.00 to repair. We contacted Sony after the service company said there was nothing they could do. The TV had a 2 year warranty and Sony offered a new TV for the retail price.  Stuff breaks from every manufacture, but it is how they stand behind it that counts. I own 4 Vizios and 1 LG.  Buy anything but Sony.
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#1 Consumer Comment

Sony does not stand behind there (sic) products

AUTHOR: Inspector - (USA)

Wait until the Vizio breaks and see how much support you get.
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#2 Consumer Comment

Reword your statement

AUTHOR: coast - (USA)


Let's reword your complaint:

Sony does not offer free repair on out-of-warranty merchandise.
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