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Ripoff Report | SONY Review - Internet, Internet - Sony does not stand
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Report: #805360

Complaint Review: SONY - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: ROBERT — AMHERST New Hampshire United States of America
  • Author Not Confirmed What's this?
  • Why?
  • SONY Internet United States of America

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We Purchased a Sony DVL-52V 52 LCD Flat Screen TV in September 2009, it stopped working in November 2011.  We found the local service company and determined the tube was defective and would cost $1900.00 to repair. We contacted Sony after the service company said there was nothing they could do. The TV had a 2 year warranty and Sony offered a new TV for the retail price.  Stuff breaks from every manufacture, but it is how they stand behind it that counts. I own 4 Vizios and 1 LG.  Buy anything but Sony.

This report was posted on Ripoff Report on 12/05/2011 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sony/internet/sony-does-not-stand-behind-there-products-in-internet-internet-805360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Sony does not stand behind there (sic) products

AUTHOR: Inspector - (USA)

POSTED: Tuesday, December 06, 2011

Wait until the Vizio breaks and see how much support you get.

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#1 Consumer Comment

Reword your statement

AUTHOR: coast - (USA)

POSTED: Monday, December 05, 2011

"SONY DOES NOT STAND BEHIND THERE PRODUCTS"

Let's reword your complaint:

Sony does not offer free repair on out-of-warranty merchandise.

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