Complaint Review: Sony
Sony refusal of repair Internet
*Consumer Comment: Most manufacturers will decline repairs on "insect infestation"...
We bought a ps3 2-3 mnths ago and it died no lights, nothing. we purchased the extended warranty which brought the price to around $400, we sent it back to playstation for repair and they sent it back saying they wont touch it because they found a dead roach in it, if a dead roach kills the system thats 2 mnths old why are they $400? should be $10 and desposable. heres the harsh part, we called playstation and talked to a manager, he basically screamed at us and argued that we have a nasty house, after butting into our questions "rudely" and then yelled more and said have a nice day and hung up on us....Is this right and wh didnt the replace it? Out of all the problems ps3's have, how can they say A dead roach caused it????? sounds like a loop hole for sony to stay rich and rip off their consumers along with billions of dollars. my name is carol p**** **** sw decatur alabama 35601 phone is (((redaced))). help my email is
This report was posted on Ripoff Report on 05/20/2013 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sony/internet/sony-refusal-of-repair-internet-1052481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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