• Report: #893455
Complaint Review:


  • Submitted: Tue, June 05, 2012
  • Updated: Tue, June 05, 2012

  • Reported By: tsunami — Washington District of Columbia United States of America
6200 Sprint Parkway Overland, Kansas United States of America

Sprint/nextel I have been a customer of sprint for at least 10 years and for the past 2 years i have not been able to use my phone service consistantly because the towers in my area have been damaged and sprint pro Overland, Kansas

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I live in washington DC and have been with sprint for at least 10 years and within the past 2 years the  sprint cell towers in my area has been damaged so i have not had consistent service. i have called sprint countless times about the issue and am always told that they are working on it and they give me a time frame of when it should be completed but it has never been done. my service is not on right now going on a month now due to the towers being out.

I cant make calls or recieve calls or send text but i surprisingly recieved a text from sprint saying they were going to cut my phone off due to the bill have not been paid. i called them and ask why pay for a service that i cant use anyway and was told of course im sorry but when the issue is resolved that they would credit my bill. well i feel they should not give a credit but give a month free service to all who are and have experienced this problem. so i paid the bill because in need my phone but in my area where i live i cant get service. tired of coporate assholes taking advantage of consumers. If you could help bring a resolution some how it would be greatly appreciated.

This report was posted on Ripoff Report on 06/05/2012 07:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sprintnextel/overland-kansas-66251/sprintnextel-i-have-been-a-customer-of-sprint-for-at-least-10-years-and-for-the-past-2-y-893455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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