• Report: #84294
Complaint Review:


  • Submitted: Wed, March 17, 2004
  • Updated: Wed, March 17, 2004

  • Reported By:Northern Cambria Pennsylvania
Hiatt Drive, Palm Beach Gardens, Fl Palm Beach Gardens, Florida U.S.A.

Stainsafe - Warranty Furniture Protection And Value City Furniture Dishonesty and Scamming at its very best - Stay Clear!! ripoff Palm Beach Gardens Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Purchased a 7 yr. warranty for Living room set. Now we have huge rips on all pieces -Sofa, Loveseat and Chair. We have been trying for months to get repair or replacement as promised, but have nothing but headaches from this company. I tried to speak with a supervisor during 1 call, was told there was no way to transfer my phone call. Then was told later in the conversation, There was no superviosr there and told later that one would call me back.

I was then told 3 weeks later (after not hearing from Stainsafe) that my claim was being reviewed to decide whether they were going to replace or repair the items,was told it would take 1 to 2 weeks for a letter to arrive. Never did, called back and was told by another rep. that there is no record of earlier call but she will mark this as priority and forward to claim dept.

Talked today to Value City - Altoona where furniture was purchased, got a call back from them stating they were able to access Stainsafe computers and that they rejected my claim for unspecified reasons other than they didnt cover what was damaged. My reports to the Florida & Pennsylvania Attorney General Offices are prepared and being mailed. I urge all customers to take the time and do the same.

Northern Cambria, Pennsylvania

This report was posted on Ripoff Report on 03/17/2004 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/stainsafe/palm-beach-gardens-florida-33418/stainsafe-warranty-furniture-protection-and-value-city-furniture-dishonesty-and-scamming-84294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Stainsafe

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?