• Report: #399734
Complaint Review:

Symantec Corporation

  • Submitted: Tue, December 09, 2008
  • Updated: Tue, December 09, 2008

  • Reported By:los angeles California
Symantec Corporation
www.symantec.com Nationwide U.S.A.

Symantec Corporation Upgrade mail in rebate is a scam San Jose California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I bought the Norton 360 anti-virus from Fry's electronics. I already had the Norton anti-virus on my machine (Vista) that came pre-installed. The license had expired. They have a $20 mail in rebate for upgrades. The instructions for previous owners of pre-loaded (OEM) software products are as follows:

1. Go to the help/About screen in your pre-loaded software
2. ..
3. Scrn print
4. Send the printed image of the help/About screen

Now, the old norton anti-virus does not even have a help/About screen. On clicking help, it goes to the help screen without any information of the product etc.

This is a SCAM - watch out, you will most likely miss these instructions or you will give up searching for the help/About screen. Even if you do manage to find the help screen, they may reject it as there is no definition of what the help/About should look like. Fortunately I did not open the software and will be returning it.

Mike smith
los angeles, California

This report was posted on Ripoff Report on 12/09/2008 11:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/symantec-corporation/nationwide/symantec-corporation-upgrade-mail-in-rebate-is-a-scam-san-jose-california-399734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Symantec Corporation

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?