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Report: #313319

Complaint Review: Target - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: Irving Texas
  • Author Confirmed What's this?
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  • Target 3333 W. Airport Frwy Irving, Texas U.S.A.

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Target has a new return policy. As of the first of the year, if you do not have a receipt for your purchase, you cannot return, exchange or get a store credit for items over $25

I got a kitchen canister set for x-mas. I tried to exchange for a different color and they would not let me, even though it was clearly their brand, in their box. So I'm stuck with them.

My sister registered at target for her baby shower. She got tons of the little jammies. So she went to exchange them for other items that a baby needs. They gave her such a hard time and told her they had to do it in two different transactions and that she would not be able to return anything else for the rest of the year!!!!

Why shop at Target with uncertainty, when you can go down the street to the other guys and know you won't have a problem with a simple think like even exchanges! Needless to say, I won't be using my Target visa card anymore. It's not the money, it's the principle.

Madcustomer
Irving, Texas
U.S.A.

This report was posted on Ripoff Report on 02/29/2008 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/target/irving-texas-75062/target-watch-out-for-targets-new-return-policy-dont-buy-gifts-there-irving-texas-313319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
11Consumer
0Employee/Owner

#11 Consumer Comment

LISTEN UP MADCUSTOMER

AUTHOR: Margaret - (U.S.A.)

POSTED: Wednesday, March 05, 2008

I AM NOT RACIEST, I AM AN AMERICAN BORN IN THE USA and I am tired of seeing all my favorite stores go out of business because of WAL MART and all the trashy immigrants I have look at every day of my life that should be shipped out of here as fast as they arrive. So take that and stick it where you want it, because I will go to Target, Family Dollar, 99 Cents Store, anywhere but WAL MART!!!!!!!!!!!!!!!!!

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#10 Consumer Comment

This Has Been a Policy For Quite A While Now

AUTHOR: Jim - (U.S.A.)

POSTED: Wednesday, March 05, 2008

There have been other ROR filed against Target for this exact policy and these reports date back before 2008. Target had been getting hammered by people returning items that weren't bought at Target (items were returned in a Target box) or were defrauded in other ways by people trying to scam the store. Unfortunately, Target (and stores like it) run on very thin profit margins and to operate a store like Target requires they institute a policy such as needing a receipt for a return. When a company gets ripped off in the manner Target has been, then all customers suffer. I don't personally have a problem with Target requiring a receipt for its returns - it protects both the store and the customer (the customer is protected because the customer ultimately is refunded the correct amount in situations where the returned item subsequently goes on sale at a reduced price - in that case most stores would refund the sale price, not the purchase price).

The policy is very clearly stated in their stores and have been for a while, so I'm not certain how they violate anyone's principles. If you shop there, you know the policy because it's there for you to see. If you don't know the policy, it isn't the store's problem. If you shop at any store - you need to know what your options are before you buy, not after.

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#9 Consumer Comment

All I Can Say Is

AUTHOR: Cory - (U.S.A.)

POSTED: Wednesday, March 05, 2008

Years ago, when my niece was little, I heard her say "Only poor people shop at walmat". A product of her parents and her faulty upbringing. Fastforward years later, with a college degree and a job waiting tables, she shops at walmart . My how the mighty fall. Karma.

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#8 Author of original report

Margaret! Talk about trashy and Racist! Shame on you! You must really need to build yourself up!

AUTHOR: Madcustomer - (U.S.A.)

POSTED: Wednesday, March 05, 2008

That comment was ugly and very racist. People like you should be stoned! Talk about trashyyyyyyyy! People like you have to put other people down to build yourself up. I hope your life gets better, and you get help with your racism!

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#7 Author of original report

Margaret! Talk about trashy and Racist! Shame on you! You must really need to build yourself up!

AUTHOR: Madcustomer - (U.S.A.)

POSTED: Wednesday, March 05, 2008

That comment was ugly and very racist. People like you should be stoned! Talk about trashyyyyyyyy! People like you have to put other people down to build yourself up. I hope your life gets better, and you get help with your racism!

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#6 Author of original report

Ok look who's trash. I filed this for information purposes only. No need to get nasty!

AUTHOR: Madcustomer - (U.S.A.)

POSTED: Wednesday, March 05, 2008

If this is what rip off report is, then I'm out. This is childish and stupid. I filed this for informational purposes only. Not to chit chat back and forth with people who get ugly and are themselves being very trashy!!!! Shop wherever you want! I'm telling anyone to not shop at Target. I was just telling about my experience. GROW UP PEOPLE AND GET A LIFE!!!

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#5 Consumer Comment

ONLY TRASHY PEOPLE AND MEXICANS SHOP AT WAL MART

AUTHOR: Margaret - (U.S.A.)

POSTED: Tuesday, March 04, 2008

Get over it, get used to the canister color and stay out of Wal MArt unless you want to be looked at as trash, They have the worst customer base and I stay as far away from them as possible!!

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#4 Author of original report

Even exchanges shouldn't need a reciept! You won't see this at Walmart

AUTHOR: Madcustomer - (U.S.A.)

POSTED: Tuesday, March 04, 2008

If you pay money and are not satisfied, the company should do it's best to make it's customers happy. It's called customer service! Not, company service. Would it have hurt Target one bit to exchange for a different color? That is the big question. No it would not have costed them a penny. Take one off the shelf, put one back. It's not rocket science.

As far as we make it hard for you, Can a customer go anywhere anymore and get decent customer service? No because your too busy thinking about how hard your job is instead of thinking about how hard your making it for your honest and hard working customers! Who really keeps receipts?

I guess if you shop at Target you will have to guard your receipt with your life!

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#3 UPDATE Employee

GIFT RECEIPT

AUTHOR: Danny M. - (U.S.A.)

POSTED: Monday, March 03, 2008

i work at guest service for target, and if you all had your receipts/gift receipts there would be no problem. you don't know how stressful you make it for us hard working employees.

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#2 UPDATE Employee

GIFT RECEIPT

AUTHOR: Danny M. - (U.S.A.)

POSTED: Monday, March 03, 2008

i work at guest service for target, and if you all had your receipts/gift receipts there would be no problem. you don't know how stressful you make it for us hard working employees.

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#1 UPDATE Employee

GIFT RECEIPT

AUTHOR: Danny M. - (U.S.A.)

POSTED: Monday, March 03, 2008

i work at guest service for target, and if you all had your receipts/gift receipts there would be no problem. you don't know how stressful you make it for us hard working employees.

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