TD BANK Cub Cadet Credit Card by TD Bank Cub Cadet agreed to buy back $4,500 zero-turn mower less $400 -$4,100. Dealer picked up defective mower on June 16, 2018, yet I have no refund. TD Bank, according to Cub Cadet, id holding up the process. Detroit Michigan

Bought a Cub Cadet zero-turn mower in June, 2016 for $4,500.  The mower has never been right.  Since then, it has been in the shop for approximately 259 days.  The dealer has been outstanding and tried to fix the mower a number of times but even they have finally realized that I have a defective mower that is dangerous.  The dealer worked out the deal with Cub Cadet and picked up the mower on June 16, 2018.  Cub Cadet agreed to refund my purchase price less $400 wear and tear.  Agreed. 

Since then, I can't get any information from Cub Cadet or TD Bank.  Cub Cadet claims tha tthe claim is in the hands of TD Bank.  TD Bank says that the deal is in the hands of Cub Cadet and nobody will give me an address, phone number, email address or any other information that I can use to get to the bottom of this.  I am now forced to continue paying on a lawn mower that I no longer have and I have no idea when I'll get a refund or even if I WILL get a refund.  I'm using an old borrowed mower to cut my grass and if it breaks, I'll be forced to fix the loaner.  

TD Bank and Cub Cadet have gone out of their way to keep me from getting a refund.  It seems to me that what they are doing (Cub Cadet and TD Bank) is holding my refund up until I become fatgued with them and settle for less; WHICH I WILL NOT DO!! This borders on criminal behavior and needs to be brought to the attention of law enforcement.  TD Bank won't give me an email address or a physical location address or phone number so that I could make some in-depth inquiries.