The Golba Group - Ronnie Swan (Manager) - Ashley Reed (Assistant) PROPERTY MANAGEMENT BREAKS LEASE AND KEEPS YOUR DEPOSIT!!! CHANDLER AZ RONNIE SWAN AND ASHLEY REED Gilbert Arizona

I read the tenant claim that, I as the manager of Golba Group, avoided returning their phone calls and did not return the tenant's security deposit. I personally traveled to the tenant's work place to pick up keys so that the deposit could be returned although they were required to bring them to our office. They gave the office wrong forwarding addresses. The husband gave information to our office which was not correct and it was only after speaking to the wife that the information was corrected so we could send them the deposit. Through out this process I personally tried to assit them and it was through my efforts to get the correct information that the deposit was finally sent to the correct address. I think it shameful that because the owner of the property did not pay their mortgage without our knowledge that these tenants tried to make me personally, and the company which represent, look as if we did anything except try to help them through that difficult experience. I would add that in many cases these situations turn out even worse for the tenants because some owners hold the deposits of the tenants. Our company was able to mitigate some of the damage to the tenant by requiring that the tenant's deposit remain in our control.
I would add that this rip off report made by this tenant is "bogus"

I should have mentioned that we had to stay on hold for what seemed to be at least a half hr and they stated that they sent part of it back weeks ago however we havent seen anything yet??