Tiger Direct Rebate ripoff nightmare with no resolution Naperville Illinois

On 7/21/04 I purchased a Soyo Dragon PrX400 Socket 478 Barebone Blue from Tiger Direct. It was advertised as having a final price of $39.97 after mail in rebates. This seemed like a good deal to me so I ordered it. I then downloaded the rebate forms from TigerDirect.com.

One of the forms said I must log onto OnRebate.com in order to claim my rebate of $40.00. I proceeded to follow the instructions at this site and got to the STOP! Confirm Your Email page. Here I was informed that I had been sent a Confirmation Email and that I needed to confirm receipt by either:
a) clicking the link in the email
b) entering your tracking number in the box below.

The problem is that, despite hitting the resend email button 3 times, I never received the Confirmation Email. I then sent an email to NOEMAIL@onrebate with my name and email address. I still received no confirming email with tracking number.

I then sent numerous emails to webmaster@onrebate.com , noemail@onrebate.com and status@onrebate.com. I received no replies to any of these.

I decided to then try starting over from the beginning at the website in the hope that it might go through this time. After filling out all the information again (which I fear is going to result in spam in my inbox) I was unable to submit. I was getting a message that my email address already existed! STILL no confirming email from them.

I then sent a new set of emails to inform onrebate of the problem. There is still no response to any of them. I decided to go back to their website to see if there was any way to contact them other than email. Now all I could get was a page with the message Server Error in /' Application!!! After several tries I gave up. I figure that the site must somehow have logged my IP address and wasn't going to let me back in!

When I finally tried much later I was able to get on the site. This time I figured I'd try again my other email address at excite.com in case the problem was with AOL. STILL unable to get a confirming email from this apparently fraudulent site. This letter is going to the Illinois Attorney Generel, the Better Business Bureau and the Consumer Affairs Deptartment. I'm sure that I'll at least get a response from one of them.

Ronald
Orland Park, Illinois
U.S.A.

Click here to read other Rip Off Reports on Tiger Direct

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

Click here to read The *EDitorial: The Marketing Rebate Rip Off ...Manufactures invent reasons why not to pay the consumer