Report: #1389232

Complaint Review: Tracfone

  • Submitted: Sun, July 30, 2017
  • Updated: Sun, July 30, 2017
  • Reported By: Amy — Acworth Georgia USA
  • Tracfone

    Nationwide
    USA

Show customers why they should trust your business over your competitors...

 Tracphone ripped us off for $30.48. We paid for service and then his phone would not work, they could not fix the phone and were supposed to send him a replacement but they never sent it. We went round and round with them for almost two months and they refused to refund us our money. The customer service reps are rude and not helpful at all, each person you talk to just tries to transfer you to another department and you end up getting disconnected. Don't ever use Tracfone!!

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This report was posted on Ripoff Report on 07/30/2017 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tracfone/nationwide/tracfone-nationwide-1389232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Tracfone Nationwide

AUTHOR: TF01 - (USA)

Hi Amy,

I work with TracFone Wireless and I have read your post in this blog. I regret to know that your concern was not resolved or fixed. I understand where you are coming from and we would love to help you. Despite everything that has happened, I am thankful that you have brought this matter up. Please allow us to help you resolve your concern. You can contact us via chat at bit.ly/2gQCmUz for further assistance. We look forward to better assist you and fix the issue. Thank you and have a nice day.

 

Mellannie

TracFone Wireless

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