• Report: #535412
Complaint Review:


  • Submitted: Mon, December 07, 2009
  • Updated: Mon, December 07, 2009

  • Reported By: Suzanne N — Chicago Illinois United States of America
371 Centennial Parkway Louisville, Colorado United States of America

Transfirst Transfirst Merchant Services Excessive Charges Louisville, Colorado

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I was charged off the bat $400 to use their services.  I was told using their credit card on my website would be easy and being a web page designer, I found it impossible.  Their website to process credit cards is lame.  They charge outrageous fees.  And to cancel, i was told it would cost $295 but was not told if I waited for a year to complete, the charge would only be $195.  The man who sold me the service couldn't get me a manual machine within a week to process cards at a trade show and stopped calling me back.  My new company, Intuit, sent one to me in 2 days and didn't charge $400 to enroll.  I was taken and am happy to be rid of them once and for all. 
My advise to anyone looking for a merchant service company is to shop around.  I was advised by my bank, Washington Mutual, to enroll with Transfirst, don't trust your bank.
I told my story to someone in the business.  Her jaw dropped when I told her what this company charged me and how terrible their service is.   

This report was posted on Ripoff Report on 12/07/2009 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/transfirst/louisville-colorado-80027/transfirst-transfirst-merchant-services-excessive-charges-louisville-colorado-535412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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