• Report: #187248
Complaint Review:

Tru Genix

  • Submitted: Tue, April 18, 2006
  • Updated: Tue, April 18, 2006

  • Reported By:Covington Virginia
Tru Genix
P.O. Box 95668 South Jordan, Utah U.S.A.

Tru Genix One Big Rip Off!! Hurry and cancel your credit card or check card South Jordan Utah

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I sent for a free sample and gave a check card number for paying the postage. I received the sample,but surprise! within 1-2 weeks I have 2 charges to my checking account for a full size bottle of Hoodia and a membership for E Curves. I tried to get the charges removed by a telephone call to the company. No way would they consider a refund. I went to the web site and read all the fine print. I needed to send the Hoodia back in a US Postal box and have it sent by certified mail. I invested more money in doing that. I received the certified card back with a signature but as of this date I have never got the refund for the Hoodia that I returned. It was still in the brown envelope that it was orginally shipped to me and unopened. I put that in a U.S. Postal envelope as required. Just as all the fine print described. I immediately cancelled my check card. How is a person to handle a company that will continue to use your credit card and continue to send the items without your permission?

Covington, Virginia

This report was posted on Ripoff Report on 04/18/2006 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tru-genix/south-jordan-utah-84095/tru-genix-one-big-rip-off-hurry-and-cancel-your-credit-card-or-check-card-south-jordan-u-187248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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